SALES/ BUSINESS COORDINATOR

Job description

Company Overview for Formosa Plastics Corporation, U.S.A. Founded in 1978, Formosa Plastics Corporation, U.S.A. (Formosa Plastics) is a growing, vertically-integrated supplier of plastic resins and petrochemicals. With annual revenues of more than $5 billion, we employ over 2,800 people who operate 20 production units in six business divisions - Olefins, Polyolefins, Vinyl, Specialty Polyvinyl Chloride, Chlor-Alkali, and Oil & Gas. Formosa Plastics offers a full line of polyvinyl chloride, polyethylene and polypropylene resins, caustic soda and other petrochemicals that deliver the consistency, performance and quality that customers demand. We market our polypropylene and polyethylene resins under the Formolene® tradename; we market our suspension PVC and specialty (dispersion) PVC resins under the Formolon® tradename. We also produce and sell caustic soda, ethylene dichloride, commercial bleach and hydrochloric acid. We are committed to supplying the highest quality products and services to our customers, providing a safe and healthy workplace for our employees and contributing to the quality of life in the communities where we operate. This commitment is made possible through our dedicated people, consistent products, continued protection of the environment and ongoing investments in new product development, quality control systems and safe, modern and energy-efficient production facilities. Formosa Plastics is a privately held company headquartered in Livingston, New Jersey. Our core business, producing plastic resins and petrochemicals, takes place at three wholly-owned chemical manufacturing subsidiaries located in Delaware City, Delaware, Baton Rouge, Louisiana and Point Comfort, Texas. SALES/ BUSINESS COORDINATOR POSITION OBJECTIVE The Sales Coordinator I serves as a professional administrative role supporting the SPVC Sales organization through analytical, evaluative, and decision oriented responsibilities that directly impact sales operations, customer engagement, and commercial strategy. The position exercises independent judgment in interpreting sales data, evaluating customer requirements, prioritizing contract actions, and coordinating cross functional communication between Sales, Product Management, Customer Service, and Legal. MAJOR AREAS OF ACCOUNTABILITY 1. Customer Sales Contracts & Commercial Documentation: Independently coordinate the processing, review, and prioritization of customer sales contracts, NDAs, and pricing agreements. Evaluate contract completeness, identify discrepancies, and collaborate with Sales, Product Management, and Legal to ensure timely execution. 2. Customer Sample Follow-Up: Track customer sample requests from initial submission through shipment and receipt, ensuring timely follow up. Communicate with Sales for updates on sample status. 3. Sales Forecasting, Analysis & Reporting: Input monthly sales volume forecasts by customer and product grade, ensuring accuracy and alignment with Sales team submissions. Track monthly and year to date sales performance versus forecast, identify variances, and prepare summary reports for Sales management. 4. Business Administration & System Governance: Prepare and submit internal forms for new customer setup, including NANs, NDAs, and account creation documents. Ensure data integrity, evaluate system discrepancies, and implement corrective actions. 5. Cross Functional Coordination & Strategic Communication: Draft and distribute internal and external communications—including price increase notices, service updates, allocation changes, and force majeure notices—ensuring alignment with commercial strategy and regulatory requirements. 6. Sales Support & Administrative Tasks: Assist Sales team members with administrative tasks such as data entry, report preparation, trip requests and expense reporting. Generate spreadsheets, charts, and presentations for SPVC Sales reviews, monthly meetings, and management reporting. QUALIFICATIONS Previous Related Experience Required • One year of experience in sales support, customer service, or administrative coordination. • Experience working with contracts, legal documents, or customer account management preferred. Education Required • Associate's or Bachelor's degree in Business, Marketing, or related field preferred. Technical Skills Required • Proficiency in Office 365 (ex. Outlook, Excel, and Teams). • Strong organizational and record keeping skills. • Ability to manage multiple priorities and exercise independent judgment in a fast paced commercial environment. • Experience with ERP or CRM systems. • Strong written and verbal communication skills. Check Out Our Benefits Health Coverage and Perks Excellent medical, dental, and vision insurance plans Flexible spending accounts for health, dependent care Short-term Disability Long-term Disability Group Term Life, Dependent and Supplemental Life Insurance Tuition Reimbursement ​​​​​​​ Work/Life Balance 10 Paid Holidays Paid Time Off for a balanced life (Vacation, Sick and Personal Time) FlexTime Available Competitive Compensation Competitive salary, incentive/bonus, 401(k) plan with company match, Cash Balance, Pension Plan