Sales Coach – Sunrise

Job description

### **Job Title:** Sales Coach – Sunrise **Job Summary:** We are looking for an experienced Sales Coach to support and develop sales agents on a telecom project. The Sales Coach will focus on improving sales performance, conversion rates, and compliance through coaching, feedback, and targeted training. **Key Responsibilities:** - Coach and mentor sales agents through call listening, side-by-side sessions, and performance reviews - Identify skill gaps and deliver focused coaching to improve sales KPIs - Support agents in objection handling, upselling, and closing techniques - Collaborate with QA, Team Leaders, and Operations to drive performance improvement - Track coaching progress and document action plans - Ensure adherence to telecom regulations, scripts, and compliance standards **Requirements:** - Previous experience as a sales representative - Strong knowledge of outbound/inbound telecom sales - Excellent communication, feedback, and motivational skills - Results-driven mindset with strong analytical skills - Fluency in the German Language - Nps and sales in target for the last 3 months **What We Offer:** - Dynamic and fast-paced work environment - Opportunity to impact sales performance and agent growth - Competitive compensation based on experience