Sales Completion Specialist

Job description

ABOUT MOTORWAY Motorway is the UK's largest online car-selling platform. We connect private sellers directly with over 8,000 dealers nationwide. Our online platform helps sellers achieve great prices for their cars while giving dealers fast, reliable access to the stock they want for their dealerships. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better. We're after someone to join our Sales Completion team - the beating heart of our business. Our platform is changing the game for car sellers and dealers, making it easier and fairer for everyone. But a bit of tech can only go so far; that's where you come in. You'll be the expert guide for our customers, helping them get the best price for their car. It's a bit like being a brilliant matchmaker, but instead of people, it's cars and cash. You’ll be right in the middle of it all, negotiating, problem-solving, and celebrating with customers. We're a team that loves to learn, so you'll have loads of opportunities to grow your skills, take on new challenges, and really make your mark. What you'll do - Be the trusted expert for car sellers, delivering a seamless, can-do post-auction experience. - Take the lead on negotiations between sellers and dealers through amazing interactions, making sure everyone gets a fair deal. - Work with your team to hit targets, boost conversions, and keep quality standards sky-high through sustained productivity. - Collaborate with our Account Management teams to make sure sellers and dealers are perfectly aligned. - Help us shape the future by testing new features and giving us your honest feedback. Experience you'll need to be successful - A genuine passion for helping people and a talent for building solid rapport. - A proven track record of hitting targets in a fast-paced environment. - Confidence in your negotiation skills, whether you're on the phone or typing away on email. - The ability to work to a high standard and thrive in a collaborative team setting. - Experience in a customer-facing role where you’ve worked with targets and KPIs. SHIFT PATTERN - Monday to Friday, 8:45am to 5:30pm What you'll get - £26,000 starting salary plus commission (£36,500 OTE) - Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going - Flexibility to work from home 1 day per week - Stock options so you can share in Motorway’s growth and future success - Pension scheme to plan for your future with our provider NEST - Strong commitment to your personal development - Opt-in comprehensive health insurance through BUPA including fitness discounts - Cycle to work scheme - save big ££ on a new bike and accessories - Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave - ... and much more! BENEFITS We've got your back, in life's biggest moments and the everyday ones too. - Competitive salary - Equity scheme - we all share in Motorway's success - 25 days holiday - Sea-front office with bi-weekly massages and free snacks - Private medical insurance via BUPA - Life assurance - Pension scheme (we contribute 5%) - Enhanced family leave (e.g. 26 weeks full pay for maternity or adoption) - 24/7 Employee Assistance Programme - EV leasing scheme - Cycle to work scheme - Nursery salary sacrifice scheme - 1 paid volunteering day a year