Sales Development Representative

Job description

FLAGLER HEALTH IS BUILDING THE CLINICAL OPERATING SYSTEM FOR MODERN MUSCULOSKELETAL CARE. We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle. We’ve recently raised our Series B and are entering our next phase of growth. We are building out our sales team to create a scalable, high-performing revenue organization and take the company from founder-led sales to a repeatable, metrics-driven GTM engine. As a Sales Development Representative, you’ll be the first point of contact with prospective customers and play a critical role in generating pipeline for the sales team. You’ll identify and engage target accounts, create qualified opportunities, and help build the foundation for a world-class outbound sales motion. This is a rare opportunity to join a company at an inflection point and directly influence growth, revenue, and market leadership. KEY RESPONSIBILITIES - Identify and engage prospective customers through cold calling, email campaigns, LinkedIn outreach, referrals, and industry events to generate qualified sales opportunities. - Build and maintain a consistent pipeline of qualified meetings and opportunities for Account Executives by executing high-volume, personalized outreach campaigns. - Evaluate inbound and outbound leads to determine fit, urgency, buying potential, and alignment with ideal customer profiles. - Develop relationships with key decision-makers and stakeholders, uncover business challenges, and position the company’s solutions to generate interest and meetings. - Maintain accurate and up-to-date records of prospect interactions, activities, and pipeline progression within the CRM. - Conduct research on target accounts, industries, competitive landscapes, and key stakeholders to personalize outreach and improve conversion rates. - Continuously refine messaging, outreach strategies, and prospecting workflows based on performance data and market feedback. - Partner closely with Account Executives, Marketing, and Leadership to align on target accounts, campaign effectiveness, and revenue goals. - Gather and share insights from prospects regarding market trends, competitive offerings, customer pain points, and buying behaviors. REQUIREMENTS - 1+ years of experience in sales development, business development, recruiting, or customer-facing roles, preferably within SaaS or healthcare technology environments. - Demonstrated ability to consistently achieve or exceed activity and pipeline generation goals. - Strong written and verbal communication skills with the ability to engage senior-level decision-makers. - Experience using CRM platforms (Attio, Salesforce, HubSpot) and sales engagement tools such as ZoomInfo, Clay, Apollo, Outreach, or Salesloft. - Strong organizational skills with the ability to manage multiple prospecting campaigns simultaneously. - Highly coachable with a desire to learn modern sales methodologies and advance into closing roles. - Comfortable operating in a fast-paced startup environment with evolving priorities and processes. NON-FUNCTIONAL SKILLS & CULTURAL FIT - Relentlessly driven and highly competitive. - Resilient in the face of rejection and persistent in pursuing opportunities. - Naturally curious and eager to understand customer challenges. - Takes ownership and consistently follows through on commitments. - Strong work ethic with a bias toward action. - Thrives in ambiguity and enjoys building processes from the ground up. REASONS TO JOIN FLAGLER HEALTH FAST-GROWING LEADER Help transform how healthcare organizations operate while accelerating your career growth. CAREER DEVELOPMENT Clear path into Account Executive and leadership opportunities as the company scales. UNTAPPED MARKET, NO COMPETITION Build pipeline in a category-defining company with significant white-space opportunity. VALUABLE, FREEMIUM PRODUCTS Generate demand for solutions with clear ROI and low barriers to adoption. MEANINGFUL IMPACT Help healthcare providers improve efficiency, reduce administrative burden, and enhance patient outcomes. HIGH EARNING POTENTIAL Strong commission structure tied directly to pipeline generation and company growth. CUTTING-EDGE TOOLS Access advanced sales technology, AI-powered prospecting tools, and modern GTM infrastructure. INDUSTRY NETWORK GROWTH Build relationships with healthcare executives, operators, and clinical leaders nationwide. HIGH-PERFORMANCE CULTURE Join a team that values speed, ownership, continuous learning, and excellence. OUR VALUES This is what you can expect of your teammates at Flagler: - Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems. - Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. - Don’t take things personally: We value and react quickly to constructive feedback. - Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly. - Be Right: We are highly detailed oriented and try to be right, a lot.