Sales Development Representative / Appointment Setter – B2B Dutch Market (f/m/d)

Job description

You don’t want to spend your day simply working through a list of leads. You want to open doors, create interest and start valuable conversations with potential customers. For more than 25 years, eGroup has helped companies stay professionally available and ensure they never miss an important customer enquiry. Through eBuro Nederland, we provide Dutch entrepreneurs and SMEs with professional telephone answering services and smart communication solutions that solve real day-to-day challenges. As we continue to grow in the Netherlands, we are expanding our outbound sales team. We are looking for someone who enjoys reaching out to potential customers, speaking directly with decision-makers and booking qualified appointments for our sales team. As a Sales Development Representative, you will be the first important point of contact in the sales process. You won’t just make calls - you will create opportunities, build our sales pipeline and make a direct contribution to our growth in the Dutch market. What you can expect: This is strategic outbound sales, not random cold calling. Together, we identify industries and companies with a genuine need for our services. You research the right contacts, understand their potential challenges and start relevant conversations. Your goal is simple: bring our sales team into conversations with the right Dutch businesses. Your responsibilities Contact decision-makers at Dutch SMEs by phone and introduce them to our telephone answering services Identify their initial challenges and assess whether there is a potential match Qualify prospective customers and schedule high-quality appointments for our sales team Keep your activities, conversations and results accurately updated in our CRM Work with the team to develop new target groups, opening lines and outbound strategies Work towards clear targets and see the direct impact of your results on our sales pipeline Share insights from the Dutch market to help us continuously improve our approach What we're looking for Native-level Dutch communication skills A good command of English A proactive, commercial mindset and genuine enthusiasm for approaching new customers Some experience in outbound sales, B2B sales, telesales or appointment setting is an advantage Confidence when speaking with new contacts and the resilience to handle rejection Energy, self-motivation and a desire to improve every day Strong communication skills and a good understanding of people An interest in sales, performance and achieving measurable results A structured way of working and the discipline to keep CRM information accurate Why this role matters You don’t have to close the deal to play a crucial role in sales. You are the person who opens the door. You identify the right contacts, create the first meaningful conversation and give our sales team the opportunity to turn that conversation into a customer. Outbound sales with us does not mean calling 100 random companies. It means working with: Clearly defined target groups Genuine business challenges Modern sales tools and approaches Measurable results A direct impact on the growth of eBuro in the Netherlands What we offer ✅ Permanent employment – a reliable choice in challenging times (35 or 39H/week) ✅ 24 paid vacation days – plus regulated public Dutch holidays ✅ Career – A position within an international and growing organisation ✅ Accommodation options – for the first three months (in Tenerife South) ✅ Support with administrative tasks – we'll assist you with registering for tax and social security numbers (NIE and NAF) ✅ Free Spanish language course – to help you integrate quickly into local life ✅ Private health insurance – for your complete peace of mind ✅ Mental wellbeing – Access to 2 free sessions of psychological support via Instahelp (additional sessions available at extra cost) ✅ Ownership – The opportunity to help build and shape our presence in the Dutch market ✅ Island Life - The chance to live and work in Tenerife or Gran Canaria Is this a match? If you enjoy starting conversations, creating opportunities and contributing directly to the growth of a business, we would like to hear from you. Apply now and become part of our international team while helping us grow eBuro in the Netherlands. We value diversity and are committed to building teams with a wide range of backgrounds, experiences, perspectives and skills. All decisions regarding interviews, offers and employment are based on experience, merit and business requirements. eburo is an equal opportunity employer. We welcome applications from all backgrounds and believe diversity strengthens our team, our culture, and our success.