Sales Development Representative - Boston

Job description

**Company Overview:** Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information. That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not "savings if you use it well," but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with. Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring. **Position Overview:** As a Sales Development Representative (SDR) at Maven AGI, you will play a crucial role in expanding our reach and generating new business opportunities. You’ll be responsible for identifying, engaging, and qualifying potential clients, setting the foundation for strong customer relationships. The ideal candidate is proactive, results-oriented, and possesses a strong ability to articulate Maven AGI’s value proposition to diverse audiences. ***\*This role is in office 5 days per week at our Back Bay office — ideal for someone who thrives on high energy and real-time deal celebrations!*** **What You’ll Do:** - Conduct market research to identify potential clients and qualify inbound and outbound leads through targeted outreach strategies. - Initiate contact with prospects via phone, email, and social media to introduce Maven AGI’s solutions, engage key decision-makers, and nurture relationships. - Assess prospect needs, challenges, and fit to accurately qualify leads and ensure they align with Maven AGI’s target market and capabilities. - Work closely with Account Executives and Sales Managers to pass qualified leads and contribute to closing sales. - Maintain accurate and up-to-date records in our CRM, tracking lead interactions and progress. - Meet or exceed monthly and quarterly targets for lead generation, meetings booked, and opportunities qualified. **Who You Are:** - 1–3 years of experience in an SDR, BDR, or similar sales role, preferably in a SaaS or technology environment. - Proven experience in cold calling and lead generation. - Familiarity with technical concepts, including API integrations and data ingestion processes. - Strong communication, interpersonal, and organizational skills. - Self-motivated with a drive to succeed and a passion for AI and technology. - Experience with CRM software (such as Salesforce) and sales automation tools. - Bachelor’s degree in Business, Marketing, Communications, or a related field. - Ability to thrive in a fast-paced, early-stage startup environment. **Growth Opportunities:** At Maven AGI, we are committed to investing in our team members’ growth. This is an excellent opportunity for individuals who are looking to advance quickly within our sales organization and take on greater responsibilities as we expand. **How you show up:** What unites us is our values and the passion we share to live by them: - **We are customer champions.** You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better. - **We are bold in action.** You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes. - **We are data-driven and insight guided.** You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution. - **We are stronger together.** You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort. **What We Offer:** - 100% of medical, dental, and vision premiums covered for you; 80% for family. - HSA and FSA plans available. - Unlimited vacation and 100% paid parental leave. - Free lunches, onsite gym, and commuter benefits for in-office employees. - $1,000 home office stipend and $5,000/year for continuing education. - Competitive salary, comprehensive benefits, and meaningful equity. - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale. *MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.* *Join us in changing the face of enterprise customer support.*