Sales Development Representative | Inbound

Job description

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling to accelerate our growth as we scale rapidly. Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. As an Inbound Sales Development Representative, you’ll be on the front lines of Ramp’s fastest-moving pipeline. You’ll engage prospects who have already expressed interest in Ramp—via product signups, demos, content, or marketing campaigns—and quickly qualify, prioritize, and convert that interest into high-quality sales opportunities. This role is high call volume and high impact. While speed-to-lead and execution are critical, you’ll also be expected to think strategically—multi-threading into high-value inbound accounts, identifying buying committees, and expanding deal scope in partnership with Account Executives. WHAT YOU’LL DO - Respond to and qualify high-volume inbound leads via phone, email, and video outreach with urgency and precision - Conduct consultative discovery conversations to understand prospect pain points, priorities, and buying intent - Leverage BANT and ICP criteria to assess deal quality and route opportunities appropriately - Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers - Partner closely with Account Executives to transition qualified opportunities and support deal expansion - Maintain accurate and detailed activity, notes, and pipeline data in Salesforce - Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback WHAT YOU NEED - Strong written and verbal communication skills with a confident, energetic phone presence - Comfort operating in a fast-paced, inbound-heavy environment with daily call and activity targets - High level of curiosity and ability to quickly understand complex business challenges - Strong time management skills and the ability to prioritize high-intent opportunities - A metrics-driven mindset with a commitment to tracking, analyzing, and improving performance - A self-starter mentality with comfort navigating ambiguity and evolving processes NICE TO HAVES - Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments - Experience qualifying leads or handling high call volumes - Familiarity with CRM tools (Salesforce preferred) - Experience at a high-growth startup or in financial services - Bachelor’s degree from a four-year university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice