Sales Development Representative - UKI

Job description

This role will be based in Dublin At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Sales Development is the start of an incredible career journey in Sales. Our core focus is to support you to be the best in class and to get you ready for a successful career in sales. You will be coached through LinkedIn's very own Sales Academy. Through this unique program we are delighted to say that ours Sales Development Reps successfully progress into our sales organisation. We are also delighted to see many of our SDs move on to multiple leadership roles within LinkedIn. In Sales Development we are the first point of contact for our customers, and it is our job to develop these future relationships. Our mission is to accelerate growth and customer value through operational excellence and strategic partnership. How do we achieve this? By recruiting high potential talent, coaching them to ensure they become the best salesperson they can be. We reward their success with significant career transformation opportunities. You will be joining a team that is dedicated to transforming the selling process by utilising the newest technologies and advancements. That is why we are looking for exceptional candidates who will play a key role in the growth of our success and who are looking for the best start in their sales career. Responsibilities: Collaboration & Communication Forms relationships with Account Executives (AEs), Account Directors (ADs), and peers by following Rules of Engagement (ROE), addressing conflicts, and collaborating to solve business challenges. Aligns with stakeholders on account priorities, targets, and success metrics, driving shared accountability to maximize efficiency. Contributes to a collaborative team culture by modeling partnership behaviors within the immediate team. Models LinkedIn’s culture and values while working with team and assigned partners to align on priorities. Customer-Centric Approach Uses functional knowledge to understand customer business needs, and address pain points. Executes defined touch strategies, following prospecting best practices to support consistent prospect engagement. Develops a working knowledge of LinkedIn products. Applies qualification frameworks (e.g., BANT) to capture inputs and support opportunity creation. Builds rapport with prospects by explaining their role in the sales process and outlining standard next steps. Actively listens to identify stated customer needs and objections. Optimization & Growth Mindset Actively tests different outreach strategies and prioritizes accounts and leads to improve response rates through consistent, targeted inputs. Creates coaching agendas aligned to development goals, with support from manager. Actively seeks and implements feedback from stakeholders to improve performance. Uses A/B testing and prospecting analytics to optimize outreach and analyze how messaging strategies influence conversion rates across segments or campaigns. Shares findings with cross-functional partners to drive learning and improvement. Applies written Rules of Engagement (ROE) to resolve routine conflicts by following defined guidance and escalate issues as needed. Analyzes common prospect pain points to refine contact strategies. Driving Performance & Accountability Meets monthly and quarterly performance goals by aligning daily activities with core KPIs. Creates and follows structured victory plans that outline key milestones, daily targets, and strategies for success. Uses data to track and improve individual effectiveness. Business Acumen & Operational Excellence Communicates projections for the quarter. Identifies customer’s decision-making processes to anticipate timing and potential blockers. Communicates business context and value in outreach and team discussions. Provides opportunity inputs using validated prospect information to maintain forecast accuracy. Identifies and engages opportunities with high potential revenue through active seeking or prioritization (inbound vs outbound), using early engagement signals and defined qualification criteria. Basic Qualifications Minimum 1 year of experience in sales, business development, recruiting, lead generation or sales operations OR High School Diploma, General Educational Development (GED), or equivalent. Fluency in English Preferred Qualifications 6 months+ of experience with client relationships management (CRM) or Enterprise Resource Planning (ERP) systems (e.g., Salesforce, Dynamics, HubSpot). Suggested Skills AI Fluency Business Acumen Cross-Team Communication Competitor Intelligence Cross-Team Collaboration Customer Research Data Interpretation Omnichannel Selling Drive for Results Presenting Opportunity Identification Pipeline Management Sales Acumen Trusted Advisor Value Selling Sales Enablement Tools Active Listening Continuous Improvement Global Data Privacy Notice for Job Candidates ​ Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: . Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: . LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works.