Sales Development - United States

Job description

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Sales Development Representative (SDR) based in the USA, at ElevenLabs you will play a crucial role in building an effective outbound sales strategy, while working closely with the Account Executives. We don't just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: - Conduct research to identify potential leads and prospects within the target market — leveraging AI tools, agents, or automated workflows to move faster and at greater scale. - Engage in outbound activities such as cold calling, emailing, and social media outreach to initiate contact with potential customers. - Implement personalized and effective outreach campaigns to maximize lead conversion, using AI agents to handle enrichment, sequencing, and signal monitoring so your focus stays on the highest-value interactions. - Collaborate closely with the Account Executive to exchange insights on prospect feedback, objections, and market trends. - Continuously refine and adjust outreach strategies — including the AI workflows powering them — based on the feedback loop. - Monitor and report key performance indicators (KPIs) related to outbound sales activities, including conversion rates, lead quality, and outreach effectiveness. - Collaborate with the sales leadership to analyze data and optimize strategies for better results. Requirements - Prior outbound B2B sales experience with a track record of securing new business meetings. - Comfortable operating and iterating on AI-assisted workflows and automation tools (e.g. Clay, Apollo, Outreach, or similar) — you don't need to build from scratch, but you know how to run and tune a system. - Curiosity — asking insightful questions and developing solutions from a foundation of knowledge and insight. - Self-motivated, thriving as part of a team while possessing the ability to stay driven and proactive independently. - Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads. - Excellent verbal and written communication skills in English. Spanish, French, or German is a plus. Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.