Sales Enablement Lead

Job description

Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported. We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes. ### **Role Overview** We are looking for an experienced Sales Enablement Lead to build and scale enablement programs that accelerate sales performance, improve seller confidence and consistency, and support Courier Health in achieving its ambitious growth goals. You’ll be a strategic partner to Sales, Marketing, Product, and Revenue Operations — helping drive alignment across the commercial organization while building scalable training, content, and processes that empower our sales team to win. This is a high-impact role that blends strategy, content creation, analytics, and enablement delivery for a fast-moving SaaS environment. ### **Key Responsibilities** **Training & Onboarding** - Design and manage an exceptional onboarding experience for new sales hires (AE, Solutions Engineering). - Build structured learning paths with clear milestones for product knowledge, industry context (biopharma patient engagement), and sales execution. - Lead regular enablement workshops and certification programs to elevate team performance. **Sales Content & Messaging** - Partner with Marketing and Product to develop killer sales assets: - Pitch decks & demo frameworks - Buyer persona playbooks (Field Access, Patient Services, Market Access) - Competitive battlecards and objection handling - Case studies highlighting customer impact on patient outcomes - Ensure content is easy to access, current, and aligned with evolving customer needs. **Process & Tools Enablement** - Drive adoption and optimization of key sales tools (e.g., CRM, sales engagement platforms, content repositories). - Standardize sales processes and establish repeatable best practices that reduce ramp time and improve pipeline quality. **Cross-Functional Collaboration** - Act as a bridge across Sales, Product, and Marketing to translate product updates into clear sales narratives. - Gather and surface competitive insights and voice-of-customer trends for internal teams. **Impact Measurement** - Define and track meaningful enablement KPIs (ramp time, quota attainment, win rates, content usage). - Analyze performance data to shape continuous improvement in programs. ### **Qualifications** **Required** - 3–6+ years of experience in sales enablement, sales operations, or sales training at a SaaS/tech company. - This role is 4x in office. - Proven ability to design and deliver engaging enablement programs. - Excellent communicator — comfortable presenting and facilitating across teams. - Strong organizational skills and a data-driven mindset. **Preferred** - Experience in healthcare tech, life sciences SaaS, or complex B2B solutions. - Familiarity with CRM and sales tech stacks (HubSpot, Outreach). - Background working with both field and inside sales teams. **Who You Are** - You’re a proactive builder who thrives in scaling environments. - You’re obsessed with clarity — whether it’s messaging, process, or metrics. - You care about delivering value to sales teams and, ultimately, to clients. - You enjoy cross-functional collaboration and elevating others. The annual salary range for the target level for this role is$110,000 - $150,000+ equity + benefits, including medical, dental, and vision. Final compensation will be determined based on a variety of factors including relevant experience, interview performance, and internal equity. Courier Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.