Sales Enablement Program Manager

Job description

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Sales Enablement Program Manager leads the design, execution, and continuous improvement of strategic enablement programs while serving as the primary project manager for key initiatives. This role is responsible for driving alignment, managing timelines and deliverables, and ensuring successful execution across cross-functional stakeholders. By building scalable processes and delivering consistent, measurable results, this role enables Sales to achieve SHI’s long-term strategy through alignment of strategy, structure, processes, and people. This position reports to a Sales Enablement Manager. Role Description Lead and manage critical strategic initiatives within Sales Enablement. Develop and lead program management for multiple strategic initiatives, including but not limited to: Enablement and training initiatives Marketing and event programs SHI tools and platform rollouts Business operations initiatives Provide ongoing operational support for Sales Enablement programs. Collaborate across SHI Sales teams and act as a liaison between various SHI Sales leaders. Solicit input and leverage lessons learned to drive continuous improvement and avoid known challenges. Effectively communicate program and project expectations to SHI Sales resources and stakeholders in a timely and clear manner. Coordinate and track the progress of programs and projects. Analyze policies, goals, and objectives of programs and evaluate overall program and project success. Enable communication and visibility to ensure alignment across SHI Sales. Analyze gaps and create processes that address challenges while aligning with the SHI Sales vision. Serve as a subject matter expert in program management and provide mentorship to others as needed. Collaborate on continuous improvement efforts for programs, including: Performance Measurement Process Analysis Improvement Planning Change Management Behaviors and Competencies Self-motivated with the ability to work with limited direction and oversight. Demonstrates a nimble business mindset with a focus on developing creative solutions. Ability to learn new concepts and processes quickly. Strong meeting facilitation skills. Detail-oriented with the ability to multitask and complete work efficiently and accurately. Ability to assess situations and adapt approaches for maximum effectiveness and efficiency. Strong interpersonal skills with the ability to build relationships across project teams and business partners. Ability to communicate clearly and effectively with stakeholders at all levels of the organization. Maintains composure, professionalism, and approachability in a fast-paced environment. Demonstrates a growth mindset by quickly absorbing knowledge and applying newly learned information. Coachable and receptive to feedback and direction. Skill Level Requirements Ability to communicate complex subject matter effectively, both verbally and in writing. Excellent presentation skills. Strong program and project management capabilities. Experience coordinating cross-functional initiatives and stakeholders. Ability to develop, implement, and improve processes. Ability to analyze program performance and recommend improvements. Strong organizational and time management skills. External Bachelor’s degree completed. 2+ years of experience managing programs and/or projects. Experience building and maintaining relationships with project teams, business partners, and stakeholders. Internal Bachelor’s degree completed. 1+ year of employment with SHI. 1+ year of experience managing programs and/or projects. Experience building and maintaining relationships with project teams, business partners, and stakeholders. Other Requirements Ability to support multiple concurrent initiatives while managing competing priorities. Ability to collaborate effectively across Sales, Enablement, Operations, Marketing, and other business functions. Ability to drive alignment, accountability, and visibility across diverse stakeholder groups. Commitment to continuous improvement and operational excellence. Ability to support change management initiatives and promote adoption of new processes, programs, and tools. The estimated annual pay range for this position is $80,000 - $110,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status