Sales Enablement Specialist (Especialista em Capacitação de Vendas) - Sao Paulo / SP (Hybrid)

Job description

**Clara is the leading platform in Latin America for companies to execute and manage every payment operation.** More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others. ### What you'll do We're hiring a Sales Enablement Specialist in Sales Operations to own the Sales Academy, from onboarding through a three-month ramp and ongoing enablement. You'll build its curriculum, performance measurement and AI-powered app so new hires can turn learning into sales results. - **Design the full ramp journey.** Own the 30/60/90-day curriculum: product, ICP, sales methodology, tools and processes; then live calling, outbound sequences, pipeline generation and first deals; finally full quota accountability, ramp certification and graduation. - **Create training that stays current.** Build playbooks, videos, reference guides, battle cards and interactive modules tailored to roles and markets. Extend enablement beyond onboarding through product launches, tool rollouts and messaging updates. - **Validate learning at every milestone.** Design quizzes, practical evaluations and certification checkpoints. Define ramp benchmarks, report progress and flag at-risk new hires early so sales leaders can intervene. - **Connect learning to sales performance.** Unify module completion, test scores and certifications with activity, pipeline and conversion metrics in new-hire scorecards. Report knowledge absorption trends, performance correlations and curriculum gaps to Sales leadership. - **Build a self-service Academy app.** Create a central hub where new hires access learning paths, complete modules and assessments, and track progress, while sales leaders monitor ramp performance in real time. - **Personalize learning with AI.** Use performance patterns to adapt learning paths, surface at-risk indicators and generate coaching suggestions. Own the app roadmap and ongoing improvements. - **Support reliable HubSpot administration.** Handle account assignments, reassignments and territory or segment changes. Resolve ownership disputes while maintaining accurate account data. - **Maintain the Sales book of business.** Own uploads and ongoing maintenance in HubSpot, ensuring accurate ownership and segmentation. Monitor and report adherence to assigned accounts and operational workflows. ### How you'll work You'll partner with Sales leadership and subject matter experts to turn real examples, strong call recordings and proven plays into training. Run end-of-cohort retrospectives with new hires and their sales leaders to improve the Academy. Build with AI and no-code/low-code tools without depending on engineering resources, connecting HubSpot, Amplemarket and Slack data with learning progress. Use that evidence to prioritize app and curriculum improvements. ### Who you are We're looking for someone who meets the minimum requirements for the role. The preferred qualifications are a bonus, not a requirement. ### Must haves - Experience in sales enablement, learning and development, or sales operations, including designing and delivering onboarding or training. - Instructional design and facilitation that make knowledge usable across experience levels. - HubSpot administration, data management and reporting. - Hands-on daily AI use to build workflows or tools with ChatGPT, Claude, Copilot or similar. - No-code/low-code building with n8n, Bubble, Glide or similar platforms. - Advanced Google Sheets skills, including pivot tables, VLOOKUPs and logical functions. - Experience with LMS or enablement platforms such as Notion, Lessonly or similar. - Ability to translate performance data into curriculum decisions and build structured programs from scratch, with careful ownership of content and data quality. ### Nice to haves - Previous experience managing internal tools or apps through ongoing improvements. - A good sense of humor. ## Why Clara - **A high talent-density team** driven to make an impact in Latin America — low ego, high ownership. - Competitive salary and stock options (ESOP) from day one. - An annual learning budget and accelerated development paths. - English is our working language, with Spanish and Portuguese every day. ## How we work - **Clarity** — Open and direct communication: we say what we mean and give context where it matters. - **Simplicity** — If it can be simpler, it should be. - **Ownership** — We own everything we do, end to end. When something needs to happen, we don't wait. - **Pride** — We hold ourselves to a high standard, and it shows in what we deliver. - **ABC (Always Be Changing)** — We adapt fast, embrace change, and keep learning. - **Inclusivity** — Diverse ideas, stories and perspectives build a better Clara. If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.