Sales Engineer

Job description

Sales Engineers drive revenue. Every demo, discovery call, and RFP response you deliver has one purpose: to move a deal forward and win it. As a Sales Engineer, you are the technical half of the sales team. You are measured on pipeline, win rate, and speed, not on how many demos you ran. You will work a high volume of opportunities, qualify them quickly, make a compelling technical case, and keep deals moving from first conversation to closed-won. When a deal needs deep architecture work, you bring in our Solution Engineering team. When it closes, you hand off a clean, well-documented win. If you are energized by competing, closing, and being part of a team that wins, this is the role. ### Key Responsibilities (Including but not limited to): ***Drive Pipeline and Win Rate*** - Partner with Sales on qualification, helping prioritize opportunities with the best chance of closing and the highest revenue potential. - Run technical discovery that uncovers the client's real business drivers, buying criteria, and decision process, not just their technical stack. - Deliver demos and proofs of concept built around the client's business case and tied to the reasons they will buy. - Identify competitive threats and technical objections early, and arm Sales with the positioning to beat them. - Keep deals moving: respond fast, remove technical blockers, and help Sales shorten the sales cycle. - Contribute to pipeline reviews, forecasts, and deal strategy with an honest technical view of what will and won't close. ***Win the RFP*** - Own the technical response on RFIs, RFPs, and security questionnaires, delivering accurate, persuasive answers on tight deadlines. - Focus on what scores and what wins, and make sure FreedomPay's strengths are clear to evaluators. - Keep RFP content current and reusable so the team responds faster, and wins more, on every bid. ***Be the Connection Point*** - Escalate complex architecture and advanced solutioning to Solution Engineering at the right moment, and brief them well enough to hit the ground running. - Work with Product, Systems Integrations, Account Management, and Partner teams to make sure what is sold can be delivered. - Bring field intelligence, competitive losses, and customer requests to Product in a form that influences the roadmap. - Hand off every closed deal with commitments, scope, and technical context clearly documented for implementation. ***Sell Smarter with AI*** - Use AI and automation to cut the time spent on discovery prep, demo setup, and RFP drafting, so you can cover more opportunities without losing quality. - Build and share skills, workflows, and reusable assets that make the whole team faster. - Maintain the Sales Engineering knowledge base across Confluence and SharePoint. - Represent FreedomPay at client meetings, partner events, and industry conferences. ### Required Skills and Experience: - Bachelor's degree required; technical or business discipline preferred. - 3–5+ years in Sales Engineering, Solutions Consulting, or a comparable pre-sales role, with a track record of supporting deals that closed. - Commercial mindset: you understand quota, pipeline, and forecasting, and you see your work in terms of revenue won. - Working knowledge of payments and FinTech, including how card-present and card-not-present transactions move through gateway, processor, and network. - Comfort with APIs and integration concepts, enough to hold credible technical conversations with developers and architects. - Ability to run multiple opportunities at the same time, prioritizing ruthlessly and responding quickly. - Excellent communication: clear, confident, and persuasive with technical and business audiences. - Proficiency using AI tools to improve Sales Engineering workflows, such as building skills, prompts, and automations for discovery, demo preparation, and RFP responses. - Willingness to travel periodically for client meetings and industry events. ### Preferred Qualifications: - Experience in the Payments or FinTech industry, with familiarity with POS, eCommerce, and mobile payment ecosystems. - Experience selling to enterprise merchants in hospitality, retail, gaming, or other verticals served by FreedomPay. - Familiarity with payment gateway integrations, certification, and ISV/partner ecosystems. - Knowledge of PCI DSS, P2PE, EMV, and tokenization. - CRM or similar pipeline management experience.