Sales Engineer, Channel

Job description

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Solutions Engineer, Channel, you will be the primary technical resource for 1Password's Partner and Channel team, driving technical win rates and accelerating deal velocity across our partner ecosystem. You will act as a trusted advisor to both partners and their end customers, bridging technical depth with commercial outcomes to ensure 1Password's solutions are positioned, understood, and adopted with confidence. You will collaborate closely with Marketing, Product, and Support teams, while engaging directly with partner technical stakeholders and decision-makers to ensure proposed solutions accurately address the needs of both our partners and their customers. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: - 5+ years of experience in customer-facing and partner-facing roles within a B2B SaaS environment. - Ability to translate complex technical concepts into clear, compelling narratives for both technical and non-technical audiences. - Proven ability to deliver engaging, high-impact presentations and product demonstrations to partner stakeholders at all levels, including C-suite. - Ability to articulate how 1Password's go-to-market strategy and product portfolio complement and amplify partner solutions, clearly demonstrating how our sales plays and co-sell programmes create net-new revenue opportunities within joint accounts. - Experience in designing and delivering technical enablement sessions to upskill partner sales and technical teams on product positioning, demos, and competitive differentiation. - Familiarity with channel partner business models, including VAR, MSP, distributor, and ISV structures, with an understanding of margin, deal registration, and incentive programmes. - Proven ability to lead structured technical discovery conversations with partner teams and end customers to surface unmet needs and align solution fit. - Experience in collaborating with enablement to produce technical collateral for partner audiences, including solution briefs, integration guides, and demo scripts. - Strong level of autonomy with the ability to drive projects with limited guidance. - Comfortable managing multiple partner engagements simultaneously, prioritising effectively in a fast-paced, high-growth environment. - Familiarity with the acronyms SCIM, AD, CLI, SSO, MSP, and SaaS, and comfort navigating technical conversations in identity and access management contexts. - Experience working in the security industry is a strong asset. - Familiarity with relevant compliance frameworks (e.g., SOC 2, ISO 27001, GDPR, DORA, NIST, EU AI Regulation) is strongly preferred. - Experience in, or strong familiarity with, the security and identity space, including credential management, privileged access, or secrets management. Prior exposure to tools such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, or similar PAM and secrets platforms is a significant advantage. - Willingness and ability to travel regularly for partner events, enablement sessions, and field engagement across the region. - Bonus: Hands-on experience integrating 1Password or a secrets manager with a developer workflow, CI/CD tool, or automation platform (e.g., GitHub Actions, Zapier, n8n, Make, or similar). Personal experience with 1Password or another password manager. While not required, it will help you build confidence in the role quickly. - French or German speaking is an advantage. What you can expect: - Serve as the primary technical point of contact and dedicated Solutions Engineering resource for 1Password's Partner and Channel team. - Proactively scope technical solutions to address partner and customer requirements, assess met and unmet needs, and recommend the most effective approaches. - Co-sell alongside partners and internal sales teams, sharing technical expertise and best practices to accelerate deal progression and increase deal size. - Design and deliver technical enablement sessions for 1Password's Partnerships team and key partner contacts, building long-term capability across the ecosystem. - Act as the voice of the customer and partner, gathering and sharing feedback and best practices that inform GTM strategy and product direction. - Collaborate with partners to understand their business priorities, buying criteria, and timelines, aligning 1Password's solutions to their strategic goals. - Work closely with the Partner team to understand partner roadmaps and objectives, ensuring technical alignment with critical business milestones. - Collaborate with Product and Support teams on technical solutions proposed throughout the sales process, and proactively flag technical risks or blockers that could impact deal progression or partner confidence. - Prepare and respond to partner RFIs, RFPs, and RFQs, producing high-quality, tailored responses. WHAT TO EXPECT IN YOUR FIRST 6 MONTHS BY END OF MONTH 1 You will have gained a solid understanding of how 1Password's Go-to-Market team operates, the tools and processes used, 1Password as a product, and our security model. You will have onboarded onto the tools used by Sales Engineers day-to-day and started to build relationships with the Partner and Channel team. BY END OF MONTH 3 You will be running partner calls independently, having completed demo feedback training, shadowed a range of call types, and hosted reverse-shadow sessions. Call types will include technical discoveries, technical consultations, 1Password platform demos, and developer tools demos. You will be completing partner RFPs and RFIs and beginning to attend partner and channel events. BY END OF MONTH 6 You will be fully embedded in the partner ecosystem, regularly attending channel events, and have independently led at least one partner enablement session. You will have contributed to a co-sell opportunity from discovery through to close and been involved in at least one product launch from a Solutions Engineering perspective. UK-based roles only: The annual base salary for this role is between £62,000 GBP and £87,000 GBP, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.