Sales Engineer, EMEA

Job description

**About Us** Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just [check out their tweets](https://socket.dev/love) to see for yourself!) Founded by [**Feross Aboukhadijeh**](https://www.linkedin.com/in/feross/), a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised [**$**](https://socket.dev/blog/series-b)[**125M in funding**](https://socket.dev/blog/series-c) from top angels, operators, and security leaders. **About the Role** We're seeking a Sales Engineer to lead Socket's growth in Europe: a unique hybrid role combining pre-sales technical expertise with post-sale customer success ownership. You'll be the bridge between prospects evaluating Socket and existing customers expanding their usage, driving both deal closure and long-term customer outcomes. **What You’ll Do** Pre-Sales & Demos: - Lead technical discussions and product demonstrations tailored to prospect needs - Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively - Address technical objections, troubleshoot issues, and build customer confidence - Translate Socket's capabilities into business value for security and engineering teams Post-Sales & Growth: - Own the success and growth of assigned European enterprise accounts - Create and execute success plans aligned to customer goals with clear KPIs - Drive feature adoption and expansion opportunities across the customer base - Conduct QBRs and renewal discussions - Escalate customer feedback to product and engineering teams Cross-Functional Partnership: - Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs - Contribute to scalable processes and playbooks for European enterprise accounts - Provide strategic feedback on market needs and feature requests - Support the creation of technical documentation and integration guides **What You'll Bring** - 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers - 2+ years of experience in customer success, account management, or post-sale technical roles - Prior experience in security, developer tools, or SaaS environments - Hands-on technical background: prior software engineering, data science, or equivalent role - Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python) - Understanding of software supply chain security and vulnerability management concepts - Ability to read/write basic scripts in Python, JS, or Go - Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket) - RESTful API and integration experience Hiring is a big decision on both sides. Read more about our [Hiring Philosophy](https://socket.dev/hiring-philosophy) and how we approach the process at Socket. **Benefits:** Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer: - Market competitive salary bands - Meaningful equity program - Comprehensive health benefits for you and your family (99% coverage) - Flexible time-off, holidays, and winter shutdown to rest & recharge - Paid parental leave - Remote-first, with quarterly team off-sites **At Socket, we** 1. **Pursue Excellence:** We set ourselves apart by consistently delivering work of exceptional quality and distinction. 2. **Move with urgency and focus:** We prioritize swift, decisive action. 3. **Think rigorously:** We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions. 4. **Trust and amplify:** We overtrust, always assume good intent, and give specific feedback to help each other improve. 5. **Feel a strong sense of ownership:** We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains. 6. **Are customer obsessed:** We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.