Sales Engineer, Enterprise

Job description

**About Us** Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just [check out their tweets](https://socket.dev/love) to see for yourself!) Founded by [**Feross Aboukhadijeh**](https://www.linkedin.com/in/feross/), a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised [**$**](https://socket.dev/blog/series-b)[**125M in funding**](https://socket.dev/blog/series-c) from top angels, operators, and security leaders. **About the Role** Socket is looking for a Sales Engineer to support our enterprise customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity. **What You'll Do** - Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections. - Craft technical content to guide customers in implementing specific use cases or extending our solution. - Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value. - Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process. - Provide guidance on integrating solutions into the customer's existing infrastructure. - Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. - Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth. - Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing. - Ability to travel up to 25% for customer meetings, onsite engagements, and industry events. **What You'll Bring** **Required:** - 7 plus years of pre-sales experience in a Sales Engineering or Solutions Engineering role. - Hands-on experience working with enterprise customers in the security or technical SaaS space. - Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills. - Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience. - Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams. - Ability and desire to learn new tools and technologies. - Familiarity with web APIs, SDKs, and other technical frameworks is a plus. - Experience with open source, vulnerability management / SCA - Must be able to read/write basic scripts in languages Python, JS, or Golang. - Knowledge of common source control managers such as gitlab or bitbucket. **Preferred:** - CS degree or equivalent industry experience. - Hands on experience working with medium to large customers up to 1000 employees. - Relevant security domain experience and familiarity with vulnerability management SCA tools. - Experience with AI and Large Language Models (LLM) **Our Interview Process** 1. Phone Screen with our Talent Team 2. Virtual f2f with the Hiring Manager 3. Virtual f2f with a few members of the team 4. Presentation 5. Final call with our Founder 6. Debrief 7. References 8. Offer Hiring is a big decision on both sides. Read more about our [Hiring Philosophy](https://socket.dev/hiring-philosophy) and how we approach the process at Socket. **Benefits:** Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer: - Market competitive salary bands - Meaningful equity program - Comprehensive health benefits for you and your family (99% coverage) - Flexible time-off, holidays, and winter shutdown to rest & recharge - Paid parental leave - Remote-first, with quarterly team off-sites **At Socket, we** 1. **Pursue Excellence:** We set ourselves apart by consistently delivering work of exceptional quality and distinction. 2. **Move with urgency and focus:** We prioritize swift, decisive action. 3. **Think rigorously:** We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions. 4. **Trust and amplify:** We overtrust, always assume good intent, and give specific feedback to help each other improve. 5. **Feel a strong sense of ownership:** We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains. 6. **Are customer obsessed:** We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.