Sales Engineer (NYC)

Job description

MISSION 🚀 At Faros, we are building the engineering intelligence platform for the AI era. We help engineering organizations understand the impact of AI on software delivery while providing the operational context that enables AI agents to operate with greater accuracy, relevance, and trust in complex enterprise environments. Our platform is used by some of the most sophisticated engineering teams in the world, ranging from fast-growing technology companies to F500 enterprises. We believe the future of software development will be built by humans and AI working together, and we're building the foundation that makes that possible. About the Role We are seeking a Sales Engineer to drive revenue and high-impact outcomes for our customers by leading the technical side of complex sales cycles. You work directly with prospects and customers - from execs to engineers - owning the technical strategy end-to-end, from discovery through solution design, proof-of-value, and deal close. You are technically credible, and deeply informed on where the market is heading for engineering intelligence, developer productivity, and AI-enabled software delivery. You contextualize Faros AI within that landscape and elevate conversations from feature comparison to strategic positioning. This is a quota-carrying role working in close partnership with Account Executives. Responsibilities: 1. Own Technical Strategy for Revenue-Critical Deals Serve as the technical leader in complex, high-value sales cycles, shaping the solution vision from discovery through proof-of-value and executive validation. You will partner closely with Account Executives to align technical architecture with business impact, proactively remove risk, and position Faros as the strategic choice that wins competitive deals. You are expected to anchor discussions in a broader industry context - leveraging Gartner frameworks, market narratives, and category evolution to influence executive stakeholders and differentiate Faros beyond point solutions. 2. Field Intelligence, Industry Insight & Market Influence Act as the structured voice of the field by capturing recurring objections, buyer friction, and competitive dynamics, and translating them into actionable insight for Product and GTM leadership. You will synthesize frontline experience with external research (e.g., Gartner trends, AI adoption curves, DevOps and engineering intelligence market shifts) to refine positioning, improve demo strategy, and influence roadmap priorities that directly increase win rates and revenue velocity. What We Care About 1. Living by our values over avoiding conflict 2. Transformational over predictable 3. Intensity over comfort 4. Craftsmanship over throughput 5. Ownership over process