Job overview:The Sales Engineer is a customer- and partner-facing pre-sales technical role based in Singapore, supporting assigned markets across ASEAN. The role leads technical discovery, solution design, demonstrations, workshops, and proof-of-concept activities throughout the sales cycle. The role also works closely with Regional Sales Managers, channel partners, consultants, and internal specialists. The role will travel regionally for customer meetings, partner enablement, demonstrations, events, and project-related activities as business needs require. The successful candidate combines practical technical depth with strong business judgment, communicates clearly to both technical and non-technical audiences, and is proactive, able to take initiative, demonstrate problem-solving skills, and navigate complex sales situations. What your day will look like:Lead technical discovery sessions with end users, channel partners, and consultants to understand operational, integration, cybersecurity, and infrastructure requirementsTranslate requirements into appropriate solution architectures, system designs, sizing estimates, bills of materials, and technical proposal contentPlan and deliver tailored product demonstrations, technical presentations, workshops, and limited-scope proof-of-concept engagementsContribute to RFP, RFI, tender, compliance matrix, and consultant specification responses with accurate and timely technical informationSupport Regional Sales Managers throughout qualified opportunities by validating technical fit, documenting assumptions and dependencies, and identifying technical risks earlyCoordinate with internal stakeholders for complex designs, integrations, and deployment requirements.Work with channel partners and system integrators to review solution designs, troubleshoot technical issues, and strengthen their ability to position and demonstrate Genetec solutionsBuild trusted technical relationships with customers and partners and identify opportunities to expand the appropriate use of Genetec solutions.More about you:Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent professional experienceAt least 5 years of experience in pre-sales engineering, solution consulting, systems integration, technical sales, or another customer-facing technical roleAbility to lead technical discovery and communicate complex concepts clearly to both technical and non-technical audiencesAbility to support channel partners, distributors, consultants, system integrators, or enterprise end users Hands-on experience preparing or delivering technical demonstrations, presentations, workshops, solution proposals, or POCsWorking knowledge of enterprise networking, server infrastructure, cloud or hybrid cloud concepts, and systems integrationExceptional communication and interpersonal skills for effective interaction with clients and team members.Strong problem-solving, prioritization, documentation, and stakeholder management skillsAbility to work both independently and as part of a team, demonstrating initiative and leadershipExperience with enterprise physical security, video management, access control, ALPR, intercom, decision management, or unified security platforms is preferredExperience with solution sizing, architecture diagrams, RFP/RFI responses, compliance matrices, tenders, and POCs is preferredAdditional language skills relevant to ASEAN markets are preferredLet’s talk perks!Attractive compensation packageTraining Tuition Reimbursement ProgramWork-life balance with a flexible working scheduleStill not sure if you check every box, but think it’s worth a shot? We love that enthusiasm!Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
Job overview:
The Sales Engineer is a customer- and partner-facing pre-sales technical role based in Singapore, supporting assigned markets across ASEAN. The role leads technical discovery, solution design, demonstrations, workshops, and proof-of-concept activities throughout the sales cycle. The role also works closely with Regional Sales Managers, channel partners, consultants, and internal specialists. The role will travel regionally for customer meetings, partner enablement, demonstrations, events, and project-related activities as business needs require.
The successful candidate combines practical technical depth with strong business judgment, communicates clearly to both technical and non-technical audiences, and is proactive, able to take initiative, demonstrate problem-solving skills, and navigate complex sales situations.
What your day will look like:
- Lead technical discovery sessions with end users, channel partners, and consultants to understand operational, integration, cybersecurity, and infrastructure requirements
- Translate requirements into appropriate solution architectures, system designs, sizing estimates, bills of materials, and technical proposal content
- Plan and deliver tailored product demonstrations, technical presentations, workshops, and limited-scope proof-of-concept engagements
- Contribute to RFP, RFI, tender, compliance matrix, and consultant specification responses with accurate and timely technical information
- Support Regional Sales Managers throughout qualified opportunities by validating technical fit, documenting assumptions and dependencies, and identifying technical risks early
- Coordinate with internal stakeholders for complex designs, integrations, and deployment requirements.
- Work with channel partners and system integrators to review solution designs, troubleshoot technical issues, and strengthen their ability to position and demonstrate Genetec solutions
- Build trusted technical relationships with customers and partners and identify opportunities to expand the appropriate use of Genetec solutions.
More about you:
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent professional experience
- At least 5 years of experience in pre-sales engineering, solution consulting, systems integration, technical sales, or another customer-facing technical role
- Ability to lead technical discovery and communicate complex concepts clearly to both technical and non-technical audiences
- Ability to support channel partners, distributors, consultants, system integrators, or enterprise end users
- Hands-on experience preparing or delivering technical demonstrations, presentations, workshops, solution proposals, or POCs
- Working knowledge of enterprise networking, server infrastructure, cloud or hybrid cloud concepts, and systems integration
- Exceptional communication and interpersonal skills for effective interaction with clients and team members.
- Strong problem-solving, prioritization, documentation, and stakeholder management skills
- Ability to work both independently and as part of a team, demonstrating initiative and leadership
- Experience with enterprise physical security, video management, access control, ALPR, intercom, decision management, or unified security platforms is preferred
- Experience with solution sizing, architecture diagrams, RFP/RFI responses, compliance matrices, tenders, and POCs is preferred
- Additional language skills relevant to ASEAN markets are preferred
Let’s talk perks!
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm!
Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
At Genetec, we believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure. Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - Each other! There are many reasons as to why we were chosen as one of Montreal’s Top Employers for over a decade.Want to join our team? Check out the job postings below or share them with a friend!
At Genetec, we believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential.
Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure.
Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - Each other! There are many reasons as to why we were chosen as one of Montreal’s Top Employers for over a decade.
Want to join our team? Check out the job postings below or share them with a friend!
