Sales Excellence Specialist

Job description

**About PayU** PayU is a leading payment services provider in Poland and across other European markets. The company enables online merchants to securely and automatically accept online payments via payment cards, digital wallets and local payment methods - including BLIK and fast bank transfers in Poland. PayU also offers installment and deferred payments (BNPL), cross-border payments and subscription payments. The company provides secure, flexible and easy-to-integrate payment solutions to businesses of all sizes and across a wide range of industries - from small and medium-sized enterprises to the largest e-commerce brands, as well as companies operating in the financial services and technology sectors. Join PayU and help us build strong relationships with our partners. In this role, you will support them in their day-to-day cooperation with PayU, identify business opportunities, and contribute to our growth. Sounds interesting? Read on and apply! ### Responsibilities & key activities - Managing relationships with partners from a technical, operational, and commercial perspective. - Driving cross-selling and upselling initiatives, as well as renegotiating commercial terms across all payment methods for SMB clients. - Providing product guidance and recommendations on how partners can grow their business through cooperation with PayU. - Supporting merchant registration and activation. - Assisting partners and the Sales team with the implementation of new products. - Guiding clients through the available product features and functionalities. - Analysing external factors that may influence product development, including ongoing market monitoring, customer needs, and competitor activity. - Ensuring that our clients receive the highest standard of service. ### Qualifications and Experience - Minimum secondary education. - Experience in a client-facing role involving frequent customer conversations. - Ability to share insights and provide clients with clear, valuable recommendations. - Very good knowledge of Polish and English, - Goal-oriented, with a strong customer and business focus. - Ability to build trust and develop relationships through networking with clients. - Strong organisational skills, resilience, and a results-oriented mindset. - Excellent time-management and multitasking skills. ### What we offer - Employment under a contract of employment. - Annual bonus. - Benefits: ability to develop one’s own package in MyBenefit system. - Access to an internal training platform. - Possibility to work in a hybrid model. - Friendly work atmosphere in a cooperation-driven team, that will support you everyday. - Work in an international organization operating in a rapidly changing industry.