Sales & Impact Trainee

Job description

Shayp is a Belgian scale-up solving one of the most underrated environmental problems: water loss in buildings. Our IoT + AI platform detects leaks, monitors consumption, and helps building managers prevent waste before it becomes damage — saving water, money, and carbon. We operate across Belgium, France, the UK, and are actively expanding into Germany and the Netherlands. Beyond our commercial business, we run Shayp4Impact — a sponsorship programme where corporate partners (Google, Microsoft, AWS) fund free water monitoring installations in public and non-profit buildings. The role This is a generalist commercial role designed to grow with you. You'll start as a direct support to the Head of Sales: learning how we sell, how we manage a pipeline, and how we operate. Over time, depending on your strengths and ambitions, the role evolves naturally toward one of three directions: Customer Success Own client relationships, onboarding, and retention. Become the go-to person for our users. Business Development Lead outreach and pipeline generation on DE or NL markets. Build the commercial foundation. Impact & Projects Drive Shayp4Impact deployments: coordinate sponsors, public institutions, and field operations. We don't need you to have experience in all of these. We need you to be curious, sharp, and genuinely excited by the problem we're solving. Tasks Phase 1 — Learn & Support (first 3 months) Shadow the Head of Sales on active deals, discovery calls, and pipeline reviews Get up to speed on our product, our customers, and our market positioning Manage and update HubSpot CRM: contacts, activity logs, deal stages Coordinate with Erab2b on outbound sequences and lead qualification Handle warm outreach: follow-ups from events, inbound leads, re-engagement of stalled contacts Phase 2 — Take ownership Own prospecting on your market (Germany or Netherlands): build targeted lists, run outreach, book meetings Qualify inbound and outbound leads, brief BD before calls Contribute to Shayp4Impact: identify relevant public institutions and corporate sponsors in your market Track weekly KPIs: leads contacted, meetings booked, pipeline generated Share market intelligence with the team to sharpen messaging and targeting Requirements We care far more about the person than the CV. Here's what matters to us: You're smart and curious — you ask good questions and figure things out You're comfortable with digital tools and technology (CRM, automation, AI tools, or keen to learn) You care about sustainability and feel the urgency of environmental challenges You speak English fluently, and German or Dutch at a native or near-native level You're proactive — you don't wait to be told what to do You're okay with ambiguity — startups aren't perfectly organised, and that excites you What we're not looking for: someone who needs a perfectly defined job description to feel comfortable. This role will shape itself around your strengths. Benefits A front-row seat in a fast-growing climate tech company — you'll see how deals are made, lost, and won Direct mentoring from the Head of Sales with real responsibility from day one A role that evolves — CSM, BD, or Impact track depending on where you shine Work on a problem that genuinely matters: water is the next critical resource International team, Brussels base, real exposure to European markets Possibility to stay beyond 12 months if both sides want it We’re passionate about our people and our culture. We do everything we can to make sure we have an inclusive environment for all and are focused on taking care of each other. Shayp is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you think you have what it takes to thrive here, we want you!