Sales Manager Account Management

We’re looking for a Sales Manager B2B, Account Management to join us at Telia and lead our Account Management team across South Sweden. I’m Johan Einarsson, Head of AM Sales Telia B2B , and I’m looking for an engaging and commercially driven leader who wants to grow with us. We are a supportive and forward-thinking team focused on helping some of Telia’s most important SME customers accelerate their digitalization through connectivity, communication, and IT services. What you’ll do In this role, you will lead a team of approximately ten Account Managers, with six team members based in Gothenburg and four in Malmö. Together, the team manages relationships with around 800 customers. You will take overall ownership of the customer base, helping the team retain and develop existing customers while identifying opportunities for new sales and long-term revenue growth. Your key responsibilities will include: Lead and develop the team by setting a clear direction, building a strong sales culture, and creating an environment where people feel supported, challenged, and motivated to grow. Coach each Account Manager according to their needs , acting as a mentor to experienced team members while providing closer guidance, feedback, and regular follow-up to colleagues who need more support. Drive profitable revenue growth by helping the team retain customers, expand existing relationships, and create new sales across Telia’s portfolio of services. Steer sales performance proactively by using customer, pipeline, and performance data to identify where attention is needed before results fall behind. Manage sales targets and forecasts and create clarity around priorities, expectations, and execution. Build strong customer relationships and support Account Managers in their work with key decision-makers. Represent South Sweden in the sales leadership team and contribute to Telia’s wider commercial development. Bring the Gothenburg and Malmö teams together through visible leadership and regular presence in both locations. What will help you thrive in this role You are a people-oriented leader who understands that strong results come through clear expectations, individual coaching, and trust. You know when to step forward and provide direction, but you are equally comfortable stepping back and letting your team shine. You combine empathy and approachability with the confidence to address challenges and hold people accountable. We believe you bring: A strong track record in B2B sales , ideally within the SME segment or another fast-moving, customer-focused environment. Experience leading, coaching, or developing people . This could be an established sales leadership role or a natural next step for an experienced sales professional who has already taken meaningful responsibility for others. Strong commercial understanding , with the ability to grow revenue through customer retention, cross-selling, upselling, and new sales. A structured and data-driven approach to sales steering, pipeline management, forecasting, and performance follow-up. The ability to adapt your leadership style to people with different experience levels, development needs, and performance situations. Clear and confident communication skills , both with your team and with senior customer stakeholders. A proactive and hands-on mindset , combined with the ability to set direction and keep sight of the wider commercial picture. Good analytical skills , including confidence working with Excel and sales performance data. A valid driving licence and the ability to travel regularly between Gothenburg and Malmö. The role is based in Gothenburg , with an expectation of being present in the office at least four days per week. As four members of the team are based in Malmö, you should also expect to visit Malmö at least once per month. Join us to shape smarter living for people, businesses, and the planet At Telia, we’re a team of 15,000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a leading telecommunications operator and climate leader, we drive change through large-scale, impactful projects while building a sustainable and inclusive world. Here, you can grow your skills, lead meaningful work, and thrive in a supportive and diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact. What we offer When you join us, you’ll receive a comprehensive benefits package tailored to your local market and more. You’ll also have the opportunity to earn a bonus based on your performance and Telia’s results. Ready to make better happen? We look forward to receiving your application by 23th of September . Please note that we may close the position earlier if we find the right candidate, so don’t wait too long to apply. If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner . Background and reference checks will be part of the process. Want to know more about the role? Please contact Johan Einarsson, Head of AM Sales Telia B2B, at . Equal opportunities At Telia, we recognize talent through professional skills and growth potential. We champion diversity and ensure that every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we are committed to creating an inclusive work environment where your uniqueness is our strength. Join us and let’s make better happen together!