Sales Manager, Commercial (SMB)

Job description

**Hiring Manager** – [Krista Alderman](https://www.linkedin.com/in/krista-alderman-56b36a53/), Head of New Business Sales **About Scribe** [Scribe](https://scribe.com) is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents. We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work. **About the role** Scribe's Commercial business is one of the fastest growing parts of the company, fueled by massive inbound demand from a product that sells itself, and a sales team that converts that signal into revenue. As Sales Manager, Commercial, you'll lead a team of Account Executives closing high velocity deals with small and mid sized businesses, turning product led interest into paid customers at scale. This is a role for someone who coaches in real time, builds repeatable systems, and gets energized by a high volume environment where speed and consistency are the job. **What you'll do** - Own pipeline conversion and deal velocity across the SMB funnel, holding the team to clear activity and outcome metrics in a fast moving, high volume environment - Coach Account Executives in real time, on calls, in deals, and in the field, to sharpen discovery, tighten demo efficiency, and close with consistency - Build and refine playbooks for PLG assisted selling, turning organic product usage into a repeatable motion that scales across the team - Drive forecast accuracy and pipeline hygiene across a high activity book, ensuring leadership has a reliable view of what's closing and what needs attention - Develop early career sellers into strong performers with clear promotion paths, creating a pipeline of talent from within the team - Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion, flagging what's broken and building what's missing **What we're looking for** - Has led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high growth environment - Has managed reps closing $10K to $50K ARR deals on 30 to 60 day cycles and knows what good looks like at that pace and deal size - Has operated in a high volume, inbound led or PLG sales environment and built or refined the motions that make it work - Fluent in pipeline management, conversion metrics, and activity based forecasting, and can read a funnel and know exactly where to intervene - Coaches for efficiency and repeatability, not just outcome, and knows how to get a whole team to a high standard, not just the top performers **Compensation & location** Hybrid, based in San Francisco. We work from the office 3 days per week. All full-time employees receive equity in Scribe. Final offers depend on experience and scope. - On-Target Earnings is determined by tenure, experience, and performance throughout the interview process. Your recruiter will discuss the target range during your first call. - OTE is a 60/40 split, uncapped commission, and accelerators for over-attainment. Total compensation includes cash + equity + benefits. **Benefits** - **Healthcare Coverage** – Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees - **Equity** – Ownership in what we're building - **401(k) Plan** – through Vestwell - **Flex Benefit** – $500/year for home office equipment, productivity tools, learning & development or fitness/wellness - **Commuter Benefits** – $100/month for SF based employees - **PTO** – Flexible paid time off and company holidays - **Parental Leave** – Paid leave to support growing families - **Wellness & Family Support** – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning *At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.*