Sales Manager, Korea

Job description

**Why Verifone** For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture, as we see immense benefits to career development and business results from our colleagues being physically co-located. **What's exciting about the role** The Senior Sales Manager (Account Management & Business Development) is responsible for driving revenue growth, expanding strategic customer relationships, and leading sales initiatives across new and existing clients. This role combines leadership in complex account management with proactive business development, ensuring high levels of customer satisfaction while identifying and securing new opportunities to accelerate growth and performance. This is a critical senior sales leadership role in the Korean business. The customer set and sales channels comprise a very significant part of our Portfolio of customers. Includes new business, retention and revenue harvest activities. The role encompasses both direct activity such as lead generation as well as responsibility for managing the key bank and partner channels. This is an end-to-end sales leadership role combining channel management, lead generation, sales execution, and customer retention/management. The role will act as a key stakeholder and contributor to product delivery and product management, process improvement, project delivery/management, stakeholder management and governance. The role will closely align with the Verifone APAC leaders to develop and deliver strategies in support of the businesses financial and strategic objectives. **Roles and Responsibilities:** **Account Management** - Own and grow a portfolio of high-value strategic accounts across the Korean business. - Develop deep, consultative relationships with key stakeholders, decision-makers, and influencers. - Lead any monthly governance sessions with customers - Lead quarterly business reviews (QBRs), performance reporting, and account planning for long-term growth. - Identify cross-sell and upsell opportunities within existing accounts to increase account value. - Ensure high customer satisfaction and retention by proactively addressing challenges, risks, and product adoption gaps. - Direct all internal stakeholder groups to drive successful customer outcomes - Handle contractual proposal preparation and contract negotiations in collaboration with other Verifone resources as is required. **Business Development** - Identify, qualify, and secure new business opportunities within existing accounts. - Develop and execute sales strategies that expand market share and open new revenue streams. - Build strong pipelines through prospecting, networking, industry events, and partnerships. - Lead proposal development, RFP responses, pricing negotiations, and deal closures. - Perform competitive analysis and market research to inform strategy and positioning. **Sales Leadership & Strategy** - Partner closely with Marketing, Product, Finance, Engineering, Legal and Operations to ensure seamless customer delivery and alignment. - Forecast revenue accurately and provide data-driven insights to leadership. - Influence product roadmap and service enhancements based on customer feedback and market trends. - Ensure compliance with all internal processes, commercial standards, and governance structures. - Ensure that sales goals and targets are met and exceeded - Develop and maintain strategic account plans across all targeted and existing accounts **Key Relationships** - Accounts - Verifone Leadership Team - Cross functional teams **Qualification & Experience:** - **Experience:** 8+ years of B2B sales experience, with at least 5 years specifically in **payment terminals (POS)**, **kiosks**, or **fintech hardware**. - **Market Knowledge:** Deep understanding of the Korean payment landscape, including the roles of VANs and PGs (Payment Gateways) - **Technical Savvy:** Ability to discuss hardware specifications (NFC, EMV, Biometrics) and software integration (APIs, Cloud-based POS) with CTO-level stakeholders. - **Language:** Native-level **Korean** and business-fluent **English** (essential for reporting to APAC headquarters). - **Education:** Bachelor’s degree in Business, Engineering, or a related field; an MBA is preferred. **Our commitment** Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.