Sales Manager (San Bernardino)

Job description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. The Job Lead, manage and support assigned Sales Representatives. Oversee sales and community relationships in the assigned service area to achieve sales, member retention, and model of care goals. You Will Manage sales team by implementing sales/marketing plan for the assigned service area and coach team to success. Measure, track, and report sales productivity in accordance with established goals. Ensure targeted goals and production standards are met by providing positive enrollment opportunities for sales team. Shadow and assess assigned sales team and create corrective action plans as needed. Supervises/Manages 6-10 direct reports. Qualify prospects and manage the designated work lists and scheduled customer calendar events in Agent Cubed system. Follow all state and regulatory guidelines by adhering to programs implemented by CMS (Centers for Medicaid and Medicare Services). This includes following CMS approved scripts and department policy and procedures that foster compliance. Ensure sales team adheres to compliant sales procedures and guidelines. Respond and manage the sales allegation process and CMS shopper complaints by immediately addressing any concerns. Maintain productive relationships with long term care communities. Develop opportunities for tabling, in-services and group meetings that enhance enrollment within assigned service area. Collaborate closely with the clinical and operations teams to enhance care quality and realize plan benefits, fostering open conversations and teamwork to leverage the collective strengths across all departments. Maintain professional and technical knowledge by attending educational workshops. Travel 50+% of the time in the assigned area- Must have a valid driver's license, automobile insurance and reliable transportation. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Tuberculosis Screening Policy To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available. Your Qualifications CA Health Insurance License Bachelor's degree preferred. 3-5+ years of related experience; preference in the long-term care setting. 2-3 years of leadership sales experience. MS Office required. Excellent communication, promotion and negotiation skills. Ability to build and sustain relationships with a wide variety of stakeholders. Strong leadership and coaching skills. Strong analytical and problem-solving skills to identify and manage sales trends. What's in it for you? Base Pay : $95,000 to $140,000 annually This role is also commission eligible Robust Wellness Program Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-BB1 #LI-Hybrid Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)