Sales & Marketing Representative

Job description

Company Description SGS Mozambique, Ltd., afilliate (Société Générale de Surveillance) we are the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Wherever you are, whatever your industry, our experts worldwide provide specialized solutions to make your business faster, simpler and more efficient. We are operating in all Mozambique provinces, since 1962, with 3 regional offices in Maputo, Beira and Nacala. We are looking for (1) Sales & Marketing Representative based in Nacala and reporting directly to the Sales & Marketing Coordinator, under the terms of reference below. For more information's, please visit the following website: About SGS | SGS Job Description Sales and Marketing Executive is responsible for Sales, marketing in co-ordination with Sales and marketing manager, Sales & Marketing coordinators, and regional business/Operations managers. The overall aim is to increase company’s growth and revenue through sales maximization. RESPONSIBILITIES Sales/ Revenue Generation Generate revenue by growing customer database and increasing market share. Develop relationships with new customers by directing and supporting collaborative sales efforts to grow assigned business lines. Analyses customer issues and recommend appropriate solutions. Follow yearly objectives as defined by Management. Liaise with line Manager to develop specific sales strategies. Suggest sales process improvements. Maintain professional and technical knowledge with appropriate tools or resources. Prepare sales presentations and keep record of sales trends. Establish close working relationships between the regional and local teams to identify sales. opportunities for new and existing clients. Administration and execution of all quotation requests, through various channels - web enquiries, email & walk in clients etc. Update sales pipeline weekly. Support tender process. Refer all quotations for approval where applicable (limit, costs, terms of payment, etc) Business Development & Marketing Engage with local markets to determine trends and competitive environments. To assist with market analysis exercise in line with agreed strategy. Attend exhibitions and other promotional activities where applicable. Attend to marketing related activities ad required by line manager. Support with customer survey and satisfaction initiatives. Qualifications Education Degree in Marketing or Business Management or related field. Proficient in Portuguese and English. Experience At least 3 years of experience in Sales and marketing position. Experience within Technical Inspection and Certification (TIC) industry is an advantage. Experience in working with CRM Systems is an advantage. ​​​​​​​ Competencies Knowledge of merchandising techniques and methods for specialized and/or technical products. In-depth understanding of sales principles and customer service practices Skill in dealing with the public; knowledge of and proven ability to apply customer service techniques. Strong negotiation and communication skills Able to adequately represent SGS with confidence. This position includes outside travel to customers’ premises. Confidence, enthusiasm, and a persuasive nature Oganisational skills Time management skills Motivation to work without supervision. Ability to work under pressure. Additional Information