Sales Operation Executive (OGC)

Job description

Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989, SGS Vietnam supports businesses in meeting international standards and achieving sustainable growth. Today, we operate a nationwide network of 10+ offices and laboratories , supported by over 1,600 professionals delivering trusted solutions across diverse industries. Our services and laboratories are aligned with internationally recognized standards and accreditations, ensuring compliance with both local and global requirements. Job Description Handle incoming inquiries and proactively contact potential clients; prepare and follow up on quotations based on client requirements (samples, TAT, test scope, pricing). Manage documentation processes including application forms, contracts and billing details, ensuring accuracy and completeness. Coordinate sample submissions and track progress; communicate with clients on sample status, pending documents and reporting timelines. Support client management by handling feedback, complaints and maintaining relationships with existing accounts. Work closely with laboratory, customer service and operations teams to ensure smooth service delivery. Drive sales effectiveness through process improvement, reporting, marketing materials preparation and follow-up on outstanding payments. Qualifications At least one year experience in oil & gas, Industrial Lubrication, Electrical Engineering, Rotating Equipment Maintenance or related fields. University degree in a relevant field. Excellent communication and phone-handling skills. English level B equivalent. Additional Information WHY JOIN SGS? At SGS, you don’t just join a company — you join a global community of experts shaping a safer, smarter and more sustainable world. Here’s what you can expect when you grow your career with us: 🌏 A truly global environment – collaborate with international teams and unlock opportunities across SGS’s worldwide network ⚖️ Flexible ways of working – supporting balance, productivity and modern work styles 🌱 Sustainability in action – embedded in everything we do, from operations to client solutions 🎓 Continuous learning & development – build your skills through structured programs and real-world experience 🚀 Career mobility – grow locally or explore international career pathways within SGS 💙 Well-being & employee benefits – including health programs, engagement activities and exclusive SGS Rewards platform BRING YOUR WHOLE SELF TO WORK At SGS Vietnam, we believe that diversity fuels innovation and drives stronger outcomes. We are committed to building an inclusive workplace where people of all backgrounds, experiences and perspectives are respected, valued and empowered to succeed. We welcome applications from individuals of all ages, abilities and communities, and we are dedicated to creating equal opportunities for everyone. By embracing diversity and inclusion, we continue to foster a workplace that is collaborative, forward-thinking and truly representative of the communities we serve. 📩 Apply now to join our team: linh.duong@sgs.com