Sales Operations Analyst

Job description

**About Us** Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence. We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way. Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision. Ready to make an impact? Join us and let’s build the future together. **About the Role** We are seeking a high‑potential Sales Operations Analyst to join our growing team. This role is ideal for a professional with ~4-5 years of experience who is passionate about leveraging data to drive business outcomes. In this role, you will operate at the intersection of analytics, strategy, and revenue growth, partnering closely with Sales leadership to shape decisions through data-driven insights and storytelling. You will gain high visibility, work on critical business initiatives, and develop a strong foundation in sales strategy and operations. Success in this role looks like delivering high-quality insights that influence decisions, building trust with stakeholders as a go-to partner for analytics, and translating complex data into clear, compelling narratives that accelerate revenue outcomes. You will thrive if you bring strong learning agility, curiosity, and a proactive approach in a fast-paced, high-growth environment. **Your day to day** - Build and maintain dashboards, KPIs, and reporting (Excel, BI tools) to track sales and revenue performance — analyzing sales pipeline, historical, and real-time data to surface trends, develop forecasts, and inform pipeline and revenue planning - Support sales operations, including weekly sales calls, CRM documentation, and ongoing RFP responses - Provide day-to-day sales support to the Sales Director team, including assistance with demos, sales collateral, deal-related analytics, and troubleshooting CRM/tooling issues - Support pricing and deal economics analysis — understand margin implications and contribute to pricing strategy for our data products - Research emerging healthcare topics and the evolving needs of payers to translate findings into actionable insights that inform decisions across Sales, Product, and executive leadership - Create executive presentations and sales decks with clear, data-driven narratives - Partner cross-functionally with Sales, Finance, and GTM teams on analysis and strategy - Ensure data accuracy and consistency across systems and reports - Assist Sales Directors with additional sales support activities, including preparing and refining demo environments, maintaining and customizing sales collateral, and producing ad hoc deal and account analytics **What you bring to the team** - ~4-5 years of relevant experience in analytics, consulting, or sales operations - Strong analytical skills with proficiency in Excel (advanced); exposure to SQL / BI tools preferred - Baseline financial and business acumen — comfortable with concepts like unit economics, margin, pricing, and financial reporting - Ability to synthesize data into insights and executive-ready communication - Demonstrated learning agility, problem-solving ability, and attention to detail - Strong communicator who can turn complex analysis into executive-ready narratives - Bachelor’s Degree in Business, Economics, or a related field. **What you’ll get in return** - Competitive Leave & Benefits - Comprehensive health coverage - Equity for every employee – share in our success - Growth-focused environment – your development matters here **Work arrangements** - Standard hours: 9 hours/day, 5 days/week - Location: Pune, Hybrid (3 days a week in office); must be able to work U.S. hours (Eastern Time) - Shift: This role requires alignment with U.S. business hours (Eastern Time) to support Sales leadership and the Sales Director team in real time. Specific working hours may vary based on business needs. **Our Commitment as an Equal Opportunity Employer** As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know. **AI Use in Recruitment** We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. **We do not remove the human element—our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process.** By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws. Please review our [Applicant Privacy Notice](https://abacusinsights.com/applicant-privacy-policy/) for more information, including your rights.