Sales Operations Analyst

Job description

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview Join our dynamic team as a Commission Analyst, where you'll play a critical role in ensuring accurate commission payouts for a high-performing sales organisation. You'll manage everything from commission calculations and reporting to troubleshooting and process improvements, all while collaborating closely with our sales and finance teams. If you thrive in a fast-paced environment, have a passion for data accuracy, and enjoy identifying efficiencies, this role is your opportunity to make a meaningful impact. Bring your Excel skills, analytical mindset, and enthusiasm for teamwork to help us deliver exceptional results! What you will do: Responsible for all aspects of day to day commission administration resulting in accurate and timely commission payments. Create, validate and audit monthly reports to ensure accuracy and completeness of commissions crediting and payout results. Troubleshoot and resolve calculation and/or data errors. Respond to compensation related inquiries from the Sales Team in an effective and timely manner. Perform configuration, testing and other support activities related to plan, quota, and policy changes Manage Sales Promotion, bonus and SPIFF payments. Prepare key monthly commission reconciliation reports including reporting of monthly commission and sales attainment metrics. Proactively identify, develop, and implement process improvements, documenting desktop procedures to achieve efficiencies and scalability Using AI to speed up repetitive tasks and introduce AI to improve processes and provide more detailed analysis and insight Who you are University Educated in Business, Accounting or related field or equivalent work experience. 3+ years' experience in commission processing or business/finance analyst function for a high growth sales team. Advanced excel skills are a requirement. Ability to work both independently and in a team environment. Commission software experience is a plus. Ability to multi-task across a broad range of responsibilities and work in a dynamic environment. Energetic: You're driven by pushing forward, searching for better, and wanting more than the status quo Bright: You love bouncing ideas off other people. Asking questions. Learning. Looking for answers that help our customers. Modest: For us, putting the customer first is not a cliché. We serve them and are proud to make things easier and simpler for them. Warm: At the heart of it all is our people. People that care. About you, each other, our customers. We celebrate differences, and help us all to grow together. Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you. Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.