Sales Operations Analyst

Job description

**About Ping Identity:** At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. [We champion every identity.](https://www.pingidentity.com/en/company/championing-every-identity.html) One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. ## Role Summary The Revenue Operations Analyst is a strategic individual contributor who supports channel leadership through partner performance analytics, KPI reporting, executive materials, and operational planning. This role turns partner data into insight, strengthens channel business cadence, and helps leadership make better decisions about partner-led growth. The analyst will support channel/sales operations reporting and data, including partner pipeline and deal registration, partner program performance, and partner revenue forecasting. This role partners closely with Channel, Sales, Finance, and Revenue Operations to keep partner-sourced and partner-influenced revenue measured on consistent definitions. ## Main Responsibilities ### Revenue Operations - Build and maintain partner dashboards and recurring reporting for partner-sourced and partner-influenced pipeline, bookings, attainment, and partner productivity - Support partner program operations, including tier, incentive, and onboarding metrics, to track program performance and partner readiness - Manage deal registration and partner opportunity data to ensure partner-sourced deals are accurately attributed from registration through close - Analyze partner coverage, activity, and productivity to identify under-engaged partners, pipeline gaps, and enablement opportunities - Support partner revenue forecasting by analyzing partner pipeline trends and reconciling partner-reported results against Salesforce and finance data ### Governance and Cross-Functional - Maintain CRM and reporting integrity across Salesforce, Anaplan, Tableau, the partner relationship management (PRM) platform, and related systems - Partner cross-functionally with Channel, Sales, Finance, and Revenue Operations to improve processes, reporting standards, and decision quality - Document data definitions, attribution rules, and reporting logic so that partner metrics are consistent and auditable - Operate independently, recommend actions, and help raise the standard of analysis across the team ## Required Skills and Qualifications - Bachelor's degree in Finance, Accounting, Business, Marketing, Economics, or a related field - 3+ years of experience in Channel Operations, Partner Operations, Revenue Operations, Sales Operations, Finance, or a similar analytical role - Advanced Excel, Google Workspace, and PowerPoint skills - Experience with Salesforce, Anaplan, Tableau, or similar systems - Working knowledge of partner programs, partner-sourced or partner-influenced revenue, or PRM and deal registration tools - Strong analytical, problem-solving, and communication skills - Ability to manage multiple priorities, work through ambiguity, and deliver high-quality output with urgency and attention to detail Base Hiring Range: $66,282 - $92,059 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. **Life at Ping:** We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. **Here are just a few of the things that make Ping special:** - A company culture that empowers you to do your best work. - Employee Resource Groups that create a sense of belonging for everyone. - Regular company and team bonding events. - Competitive benefits and perks. - Global volunteering and community initiatives **Our Benefits:** - Generous PTO & Holiday Schedule - Parental Leave - Progressive Healthcare Options - Retirement Programs - Opportunity for Education Reimbursement - Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. *We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.*