Sales Operations Associate

Job description

About the Opportunity COMPANY OVERVIEW: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside TENEX is scaling its go-to-market motion, and the field team needs an operational backbone. This role keeps the revenue engine running — clean CRM data, tight reporting, airtight Google partner registrations, and fast-moving paperwork — so reps can spend their time selling. What You'll Do - Sales support. Serve as the operational backbone for the field team — keep CRM hygiene tight, own reporting and dashboards, and free reps to focus on selling. - Google deal registrations. Own the full registration workflow across Deal Reg, Services Reg, and Co-sell so every TENEX opportunity is properly registered with Google. Directly tied to revenue and partner credit. - SOW support. Work with sales and delivery to build and turn around accurate SOWs so deals don't stall on paperwork. - Deal & lead flow. Drive opportunities through the pipeline from first touch to close — managing lead routing, handoffs, and making sure nothing falls through the cracks. - Deal desk / pricing & CPQ (future). Help manage pricing and discount approvals, support the deal desk, and assist with contract and CPQ work so quotes go out accurately and on time. [ASSUMED: this becomes active once CPQ is in place — noted as future scope] What You Bring - 2+ years in sales operations, revenue operations, deal desk, or a comparable GTM support role. - Hands-on CRM experience (Salesforce or similar) with a bias for clean data and reporting. - Strong organization and follow-through — you own workflows end to end and nothing slips. - Comfort working cross-functionally with sales, delivery, and partners under deadline pressure. Bonus Points - Experience with Google Cloud partner programs (Deal Reg, Co-sell) or another hyperscaler partner ecosystem. - Exposure to CPQ tooling and contract/SOW processes. - Cybersecurity or B2B SaaS background. Education & Certifications - Bachelor's in Business, Finance, Information Systems, or a related field (or equivalent experience). - Salesforce Administrator or similar a plus.