About the RoleWe're looking for a hands-on HubSpot Automation Specialist to build, maintain, and optimize the automated workflows connecting our marketing, sales, and support tools. You'll own how data flows through HubSpot — from form submission to ticket creation to team notifications — and make sure the right people get the right information at the right time, without manual work.This is a great role for someone who loves solving "connect the dots" problems: taking a messy manual process and turning it into a clean, reliable automation.What You'll DoBuild and maintain HubSpot workflows across Marketing, Sales, and Service Hub (forms, tickets, deals, contacts, lifecycle stages)Set up ticket pipeline automation — auto-creating tickets from form submissions, field mapping, routing, and status updatesIntegrate HubSpot with external tools (DingTalk, Slack, WeCom, Zapier, Make/n8n) to trigger real-time notifications and alerts for the sales/support teamConfigure and troubleshoot webhooks and API-based integrations between HubSpot and third-party appsMaintain CRM data hygiene — properties, field mappings, deduplication, and pipeline structureMonitor automation performance, catch failures early, and fix broken workflowsDocument workflows and processes so they're easy to hand off, audit, and improvePartner with Sales, Marketing, and Support teams to understand process pain points and translate them into automationExplore and pilot AI-powered automation (e.g. HubSpot Breeze AI, AI agents, LLM-based workflow steps) for tasks like summarizing tickets, drafting responses, or enriching lead/contact data automaticallyWhat Success Looks Like (First 90 Days)Fully understands existing HubSpot workflows and ticket pipeline setupIndependently ships at least one new automation end-to-endReduces at least one manual, repetitive task for sales/supportBecomes the go-to "can we automate this?" personRequirementsWhat We're Looking ForMust-haves:1–2+ years of experience working inside HubSpot (Marketing, Sales, or Service Hub) or Pipedrive or SALESFORCESolid understanding of HubSpot Workflows, Forms, and Ticket/Deal PipelinesComfortable with JSON, webhooks, and basic API conceptsExperience with at least one automation tool: Zapier, Make (Integromat), n8n, or similarDetail-oriented — comfortable mapping fields precisely and testing before going liveStrong written communication for documenting processes, MS EXCEL formulasNice-to-haves:Experience integrating HubSpot with messaging platforms (DingTalk, Slack, WeCom, Teams)HubSpot certification(s)Basic scripting ability (JavaScript/Python)Prior Sales Ops / RevOps / Marketing Ops experienceFamiliarity with Operations Hub custom code actions or webhook signing (HMAC)Exposure to AI automation tools — Breeze AI, Zapier AI/Agents, Make AI modules, n8n AI nodes, or LLM API usage for smart workflow stepsBenefitsWhy Join UsOwn a high-leverage functionExposure across the full revenue engineRoom to grow into RevOps or Automation Engineer as the stack scales
About the Role
We're looking for a hands-on HubSpot Automation Specialist to build, maintain, and optimize the automated workflows connecting our marketing, sales, and support tools. You'll own how data flows through HubSpot — from form submission to ticket creation to team notifications — and make sure the right people get the right information at the right time, without manual work.
This is a great role for someone who loves solving "connect the dots" problems: taking a messy manual process and turning it into a clean, reliable automation.
What You'll Do
- Build and maintain HubSpot workflows across Marketing, Sales, and Service Hub (forms, tickets, deals, contacts, lifecycle stages)
- Set up ticket pipeline automation — auto-creating tickets from form submissions, field mapping, routing, and status updates
- Integrate HubSpot with external tools (DingTalk, Slack, WeCom, Zapier, Make/n8n) to trigger real-time notifications and alerts for the sales/support team
- Configure and troubleshoot webhooks and API-based integrations between HubSpot and third-party apps
- Maintain CRM data hygiene — properties, field mappings, deduplication, and pipeline structure
- Monitor automation performance, catch failures early, and fix broken workflows
- Document workflows and processes so they're easy to hand off, audit, and improve
- Partner with Sales, Marketing, and Support teams to understand process pain points and translate them into automation
- Explore and pilot AI-powered automation (e.g. HubSpot Breeze AI, AI agents, LLM-based workflow steps) for tasks like summarizing tickets, drafting responses, or enriching lead/contact data automatically
What Success Looks Like (First 90 Days)
- Fully understands existing HubSpot workflows and ticket pipeline setup
- Independently ships at least one new automation end-to-end
- Reduces at least one manual, repetitive task for sales/support
- Becomes the go-to "can we automate this?" person
Requirements
What We're Looking For
Must-haves:
- 1–2+ years of experience working inside HubSpot (Marketing, Sales, or Service Hub) or Pipedrive or SALESFORCE
- Solid understanding of HubSpot Workflows, Forms, and Ticket/Deal Pipelines
- Comfortable with JSON, webhooks, and basic API concepts
- Experience with at least one automation tool: Zapier, Make (Integromat), n8n, or similar
- Detail-oriented — comfortable mapping fields precisely and testing before going live
- Strong written communication for documenting processes, MS EXCEL formulas
Nice-to-haves:
- Experience integrating HubSpot with messaging platforms (DingTalk, Slack, WeCom, Teams)
- HubSpot certification(s)
- Basic scripting ability (JavaScript/Python)
- Prior Sales Ops / RevOps / Marketing Ops experience
- Familiarity with Operations Hub custom code actions or webhook signing (HMAC)
- Exposure to AI automation tools — Breeze AI, Zapier AI/Agents, Make AI modules, n8n AI nodes, or LLM API usage for smart workflow steps
Benefits
Why Join Us
- Own a high-leverage function
- Exposure across the full revenue engine
- Room to grow into RevOps or Automation Engineer as the stack scales
