Sales Operations Coordinator

Job description

Position Overview: The Sales Operations Coordinator (CRM & Data Governance) is responsible for ensuring the accuracy, completeness, and integrity of revenue-critical data across HubSpot and the AWS ACE portal. This role is a key driver of operational excellence within the sales organization, enabling visibility, forecasting accuracy, and alignment between sales, partner, and delivery teams. This individual will own CRM hygiene, enforce data standards, and operationalize processes that ensure every opportunity is properly tracked from creation through close. The ideal candidate is highly detail-oriented, process-driven, and thrives in building structure within fast-growing environments. Key Responsibilities: CRM Data Management & Governance Data Integrity Ownership: Ensure completeness, accuracy, and consistency of all opportunity, account, and activity data within HubSpot, enforcing standardized data entry practices across the sales team Pipeline Hygiene Management: Proactively monitor and maintain pipeline quality, identifying gaps, inconsistencies, and stale opportunities to ensure reliable forecasting and reporting System Accountability: Establish and enforce data governance frameworks, ensuring 100% compliance with defined CRM standards and required fields AWS ACE & Partner Operations ACE Lifecycle Management: Own the creation, maintenance, and progression of opportunities within the AWS ACE portal, ensuring alignment with HubSpot data and AWS partner requirements Deal Registration Accuracy: Ensure all ACE opportunities are properly submitted, updated, and closed in accordance with AWS guidelines and internal processes Cross-System Alignment: Maintain consistency between HubSpot and ACE, resolving discrepancies and ensuring synchronized reporting across systems Operational Lifecycle Management Opportunity Flow Management: Oversee the end-to-end lifecycle of sales opportunities from creation through close, ensuring proper stage progression, documentation, and attribution Sales-to-Delivery Handoff Readiness: Validate data completeness and accuracy prior to handoff, ensuring delivery teams have the information needed for successful engagement kickoff Process Enforcement: Drive adherence to defined sales processes, ensuring consistent execution across all opportunities Reporting & Forecasting Enablement Pipeline Visibility & Reporting: Maintain accurate and real-time reporting dashboards to support sales leadership in pipeline reviews, forecasting, and performance tracking Data-Driven Insights: Identify trends, risks, and opportunities within the pipeline through structured reporting and analysis Forecast Accuracy Support: Partner with sales leadership to ensure forecasts are grounded in clean, reliable data Process Excellence & Continuous Improvement Workflow Optimization: Identify inefficiencies in sales operations workflows and implement improvements to streamline processes and reduce manual effort Standardization Initiatives: Develop and document scalable processes that improve data quality, system usage, and cross-functional alignment Tool Utilization: Maximize effectiveness of HubSpot and supporting tools through configuration improvements, automation, and best practices What You’ll Gain: Operational Impact Play a critical role in enabling revenue growth by ensuring the integrity and reliability of the company’s core sales systems and data. Cross-Functional Visibility Work closely with sales, delivery, finance, and leadership teams to support the full lifecycle of customer engagement. Systems Ownership Gain deep expertise in HubSpot, AWS ACE, and sales operations best practices within a high-growth AWS consulting environment. Process Leadership Drive meaningful improvements in how the organization manages pipeline, forecasting, and partner engagement. Qualifications: Required Experience 3–6 years of experience in sales operations, revenue operations, or CRM administration Hands-on experience managing CRM systems (HubSpot strongly preferred) Experience working with AWS ACE or similar partner deal registration platforms Proven experience maintaining data quality, pipeline hygiene, and reporting accuracy Technical Skills Strong proficiency in HubSpot (or similar CRM platforms) Experience building and maintaining reports and dashboards Familiarity with data governance practices and process documentation Proficiency in Microsoft Office or Google Workspace tools Professional Skills Exceptional attention to detail and data accuracy Strong analytical and problem-solving skills Ability to enforce process standards while collaborating cross-functionally Excellent organizational and time management skills Professional Attributes Detail-oriented and process-driven with a strong sense of ownership Proactive in identifying gaps and driving improvements Comfortable working in a fast-paced, evolving environment Collaborative team player aligned with a low-ego, high-performance culture Committed to operational excellence and continuous improvement Preferred Qualifications Experience in AWS partner ecosystem or cloud consulting environments HubSpot certifications or CRM administration experience Familiarity with sales forecasting methodologies and revenue operations frameworks About Aligned Technology Group (Aligned TG): Aligned TG empowers organizations to harness the full potential of AWS cloud technologies, driving secure, scalable, and sustainable business outcomes. We approach every challenge with grit, embracing a results-driven mindset to ensure our clients achieve their goals. Our mission is to deliver unparalleled cloud advisory, engineering, financial management, and security services while continuously learning and innovating to stay ahead of industry advancements. Guided by a culture of collaboration and humility—where being "Team AWSome" means leaving egos at the door—we tailor our services to meet the unique needs of technology-enabled startups, mid-market, and enterprise clients. With a focus on execution, agility, and excellence, we are the trusted partner businesses rely on to navigate the complexities of cloud modernization and achieve their strategic objectives.