Sales Operations & Inbound SDR Intern

Job description

**Who we are** CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. **What you’ll do** **Sales execution and deal support** - Support Account Executives in day-to-day sales execution pipeline management, and opportunity follow-up - Conduct prospect research prior to sales calls (company context, decision-makers, recent news) - Own the drafting and updating of commercial contracts, proposals and deal documentation - Maintain and update sales systems and internal tools to ensure smooth deal execution **Inbound qualification (SDR scope)** - Qualify inbound leads (website, email, referrals) using defined qualification criteria - Conduct first-level discovery calls to assess fit, urgency and decision-making structure - Route qualified opportunities to Account Executives with clear context, notes and next steps - Maintain accurate CRM records and update lead statuses throughout the qualification process. - Ensure prompt follow-up on inbound leads to maximize engagement and conversion opportunities. **Research and targeting** - Build and enrich target account and prospect lists for Mid-Market and Enterprise accounts - Identify key decision-makers and relevant stakeholders - Conduct market and competitor research to support outbound strategies **Commercial communication (LinkedIn)** - Help draft and schedule sales-oriented LinkedIn posts (market insights, deal announcements, thought leadership) - Monitor engagement and contribute to improving content performance **Prospection and outreach support** - Support outbound campaigns (email sequences, follow-ups, automation workflows) - Help structure and automate repetitive outreach tasks to improve sales efficiency **CRM and sales operations** - Ensure CRM hygiene (data accuracy, pipeline updates, process adherence) - Support the implementation and adoption of new sales processes and workflows **What we’re looking for** - **Excellent English skills** (you’ll be working in Shakespeare’s language 50% of the time!) - **Organized, meticulous, and proactive**, combining enthusiasm, a positive attitude, and unwavering motivation on a daily basis - **Highly creative, resourceful, and data-driven with a strong analytical mindset**; comfortable with rapid iteration and quickly pivoting strategies - **Enjoys challenges** and motivated to work in a fast-growing company - **Excellent communication skills**: loves meeting new people and engaging with multiple stakeholders every day - **Familiarity with CRM tools** (e.g., Salesforce) is a plus! - **Interest in sales technology**, data analysis and workflow automation is a plus! **Why join us** - Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. - Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. - Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. **What else you need to know** This role is based in our Paris office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. - **Duration:** 6 months - **Start date:** January, 2027 - **Location:** Paris, France (office-based) - **Internship agreement:** Required - **Salary**: €1,400 / month + Swile + 50% Navigo reimbursement **Ready to join us as we serve those who serve others?** *#LI-Onsite*