Sales Operations Manager

Job description

PREFECT https://www.prefect.io/ BUILDS AND OPERATES RESILIENT, PYTHONIC ORCHESTRATION AND MCP PLATFORMS -- PREFECT OSS https://github.com/PrefectHQ/prefect, PREFECT CLOUD https://www.prefect.io/prefect/cloud, FASTMCP OSS, https://gofastmcp.com/getting-started/welcome AND HORIZON https://www.prefect.io/horizon-- USED FOR MISSION-CRITICAL WORKLOADS. Our Vision: Prefect will define automation for the context era. Our Mission: Curate an intelligent context layer that delivers the right information at the right time. Our remote first company is singularly focused on this vision and mission, and every team member directly contributes to their advancement. We've carefully created a supportive, high-performance culture - the operating system of our company - that empowers our team to do the best work of their careers and achieve their personal and professional aspirations. Our company operates both open-source and commercial offerings, partnering with Fortune 500 companies, data innovators, and fast-growing digitally native startups. We are looking for folks who want to join a remote-first team #LI-Remote to continue building an equally amazing company, product, and developer community. ABOUT THE ROLE Prefect is looking for a Sales Operations Manager to own the systems, processes, analytics, and operating rhythms that help our go-to-market team perform at its best. This is a high-impact role for someone who combines strong Sales Operations expertise with a bias toward action: someone who can identify what the business needs, recommend the right approach, and independently drive solutions from idea through implementation. You will work closely with Sales leadership and partners across Finance, Marketing Operations, Customer Success, and the broader Operations team. You will also partner closely with our GTM Engineer, who supports the technical build-out of dashboarding, reporting, and other GTM infrastructure. The scope is intentionally broad, spanning our GTM technology stack, sales compensation, forecasting and pipeline management, performance analytics, planning, and process design. Success in this role means giving our leaders better visibility into the business, making our sellers more effective, and building infrastructure that allows Prefect to scale without unnecessary complexity. IN THIS ROLE, YOU WILL - Own and evolve the sales operating system. Design, implement, and continuously improve the processes that govern opportunities, accounts, pipeline, and closed business. Bring a point of view on best practices, identify friction before it becomes a scaling problem, and translate business needs into practical, durable solutions. - Lead our sales systems and technology strategy. Own the sales technology stack, with Salesforce at its center, and ensure our systems are well designed, integrated, adopted, and producing trustworthy data. Partner closely with Marketing Operations and our GTM Engineer where responsibilities and systems intersect, and independently drive improvements from requirements through rollout. - Drive pipeline, forecasting, and sales performance management. Establish the inspection rhythms, data standards, and operating processes that give Sales leadership a clear and accurate view of pipeline health, forecast risk, conversion, productivity, and performance. Work closely with our GTM Engineer on the dashboards and reporting needed to surface those insights, then turn them into clear actions for the business. - Own sales compensation design and administration. Partner with leadership and Finance to design compensation plans, quotas, incentives, and related policies that align seller behavior with company priorities. Translate plan design into scalable operational processes, ensure accurate implementation and calculation, and recommend changes as our products and GTM motion evolve. - Turn data into decisions. Define the metrics and analyses Prefect needs to understand what is working, what is not, and where to focus next. Go beyond reporting the numbers by identifying trends, diagnosing root causes, surfacing risks and opportunities, and making clear recommendations to leadership. - Lead cross-functional GTM initiatives from problem through execution. Serve as a trusted Sales Operations partner on annual planning, capacity and territory decisions, new product or pricing launches, process changes, and other strategic initiatives. Bring structure to ambiguous problems, align stakeholders, manage implementation, and ensure changes actually take hold with the teams they are intended to support. WHAT YOU'LL BRING - 6+ years of experience in Sales Operations, Revenue Operations, or a closely related role, ideally within a B2B SaaS company. - Deep Salesforce expertise and demonstrated experience owning CRM architecture, workflows, integrations, data quality, and ongoing administration. - Hands-on experience with sales forecasting, pipeline management, sales performance analytics, quota setting, and compensation plan design and administration. - Strong business judgment and analytical skills, with the ability to move from detailed operational questions to clear recommendations for Sales and company leadership. - A track record of operating independently, bringing informed points of view, and driving complex cross-functional initiatives from ambiguity through implementation. WE'D BE ESPECIALLY EXCITED IF YOU HAVE - Experience supporting a scaling or changing GTM organization, including new products, pricing models, territories, or sales motions. - Experience with a broader modern GTM stack beyond Salesforce, including sales engagement, conversation intelligence, customer success, or contracting. - Experience designing or evolving compensation models for SaaS businesses with subscription, consumption, or hybrid revenue models. - A strong instinct for simplifying processes and systems rather than adding complexity. - Curiosity about AI and a willingness to experiment aggressively with how it can improve Sales Operations, from personal productivity and analysis to automation, systems, and entirely new ways of working. WHAT YOU'LL GET IN RETURN: Base Salary Ranges: - San Francisco Bay Area & NYC Metro: $141,00-$198,000 - Washington D.C., Boston, LA Metro, Seattle: $132,000-$181,000 - Denver, Chicago, Atlanta, & all other U.S. metros: $128,000-$172,000 Actual base salary within each range depends on the candidate's location, experience, and qualifications. OTE (on-target earnings) includes base salary + target commissions/bonuses. Please keep in mind that equity and benefits are not included in the range provided above. Your recruiter can share more about the salary range for your preferred location during the hiring process. Perks and Benefits: We take care of our team — our benefits are top-notch so that employees can work comfortably from wherever in the world they call home. Check out some of our most exciting benefits offered below. - Remote-first team with flexible-first culture - Equity Stock Options - 401(k) with 5% company match (vests immediately!) - Unlimited PTO - Medical, Dental and Vision insurance - Generous Parental Leave - Life Insurance and Disability benefits - $800 remote work stipend for whatever you need to work (food, wellness, equipment etc.) And that is just the start, there's more! For more info check out our top-of-the-line benefits and perks on our careers page. BELONGINGNESS AT PREFECT: Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community. Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form. EQUAL OPPORTUNITY AT PREFECT: Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws. Brad is a real live person (👋🏻) and is looking forward to learning more about you through your application.