Sales Operations Manager

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. ### Key responsibilities: - Be a contact person for our customers with sales related and other inquiries, provide a high level of service. - Support the Business Development function within the organization. - Provide administrative and technical support for contract administration, customer service, and order history management. - Register and forward contracts, provide relevant information to our key stakeholders. - Manage the process of shipping goods to customers in cooperation with the logistics and production departments. - Additional administrative tasks associated with Sales Operations. ### Requirements: - Experience working with customers and managing sales-related documentation. - Experience working with ERP systems (1C, SAP, or Comarch ERP would be an advantage) - Confident user of Excel / Google Sheets. - Strong knowledge of Ukrainian and English languages - Bachelor's degree, preferably in economics, logistics, or administration. ### We offer: - An opportunity to work in one of the most recognized and innovative security manufacturers. - An opportunity to take on new challenges, advance your career, and make a meaningful impact. - Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas - A zero bullshit culture