Sales Operations Manager

Job description

Role: Sales Operations Manager Location: San Diego, CA (in-office) Salary Range: $100,000 - $120,000 / yr + stock options, 401k matching, and other benefits Role Overview: Seasats’ deal volume is continuing to grow, so we’re looking for someone with the organization and communications skills needed to help execute our quote-to-booking process. This person will be responsible for preparing pricing and quotes, working alongside business development leads who own the customer relationship and write the proposals. They will also help manage the company’s customer relationship management (CRM) platform, serving as a reliable focal point for a business development team that may be remote or traveling much of the time. Role Details: In this position, you’ll act as an air traffic controller for our business development team, facilitating information flows between customers, BD reps, and our engineering teams. You’ll execute our CRM and quoting processes, leveraging technology and automation to create reliable and scalable processes. You’ll become familiar enough with our products to price a configuration accurately and answer a customer’s first questions yourself, and you’ll work closely with BD and engineering teams to cover the rest of the gaps. Some specific tasks might include: Executing company quote and booking processes Practicing in-the-trenches leadership to ensure multidisciplinary teams deliver quotes and approvals on deadline Ensuring our CRM is up to date before weekly pipeline reviews Identifying and implementing quoting and workflow automation (Slack workflows, CRM automation, pricing catalogs) to minimize manual effort Serving as first responder for inbound RFQs from our website and referred leads – qualifying them, understanding their requirements, and developing quotes to meet their specific needs Receiving customer POs and contract documents, routing them for internal review, and confirming terms before booking Building the pricing and cost basis that BD leads use in proposals and capture packages About You: You’re an excellent written communicator and someone who gains deep satisfaction from organizing things and closing loops. You love a well-formatted document or a clean spreadsheet, and you’re probably quite proud of your bookshelf at home. You’re comfortable telling a busy engineer you need a number by Thursday, and a quote sitting unanswered for three days bothers you personally. You’re very comfortable working with numbers and technical information, and you’re able to collaborate well with cross-disciplinary teams. In addition, you likely have: Years of experience in sales operations, deal desk, order management, or inside sales Experience working at product/manufacturing/engineering businesses Hands-on experience with Salesforce, HubSpot, or similar CRMs – building workflows and reports, not just entering data Experience building quotes and managing pricing Strong interpersonal and leadership skills Ability to prioritize effectively and manage multiple projects simultaneously Strong Excel skills and proficiency with the Microsoft Suite Bonus points if you have: Experience selling to defense or government customers, including familiarity with purchase orders, terms and conditions, and common FAR clauses Experience with workflow automation tools (Slack Workflow Builder, Zapier, HubSpot workflows) Experience with CPQ or configurable-product pricing Due to export control requirements applicable to this position, we are only able to consider U.S. persons, as defined by U.S. export control laws. This includes U.S. citizens, lawful permanent residents, and individuals granted asylee or refugee status. About Seasats: At Seasats, we're passionate about delivering maritime robotics solutions to redefine the maritime industry. Our primary products are unmanned surface vehicles (USVs), designed to carry sensors at sea for months at a time. Our USVs provide persistent monitoring and data acquisition to defense, scientific, and commercial customers, and have autonomously crossed both the Pacific and Atlantic oceans. After thousands of years in which the only way to gather information from the ocean was to put people on a boat, these uncrewed vessels are transforming how humanity monitors and interacts with the ocean. Here, you’ll find the space and opportunity to do your life’s best work. Along with your salary, you’ll receive perks including: Stock options Competitive insurance (including a 99% employer-covered Gold HMO plan or other options) 401k matching up to 4% of salary Four free lunches per week An employee activity fund A pet-friendly office Unlimited/Flex PTO Hiring Notes: When applying, you’ll be asked to provide a resume and answer a few screening questions. Please note that we are currently unable to sponsor employment visas, so candidates must be independently authorized to work in the United States. We appreciate diverse perspectives and life experiences, and we’re committed to building a team that reflects a wide range of backgrounds. Seasats provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected under federal, state, or local law. We look forward to reviewing your application!