Sales Operations Manager

**Overview** The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. Sales Operations Manager for the Switzerland Sub will be playing a key role to land all the key sales operations process at OU level including on-time, on-strategy delivery of segmentation, territory planning, blueprint, employe data management, quota and revenue operations and supporting the sales ops transformation journey in partnership with the wider EMEA BSO Team. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** - You will advocate modernizing Sales Operations by driving adoption of the Global Sales Operations Center (GSOC) services and promoting its adoption and utilization throughout the organization. Lead standardization of processes and adoption of tools to enhance sales productivity and accelerate transformation. - You will land and manage the future-year Segmentation, ensuring alignment to Microsoft strategy. Provide recommendations to translate strategy and drive alignment with leaders on Segmentation decisions. Collaborate with Microsoft teams to align and refine planning and execution steps. Monitor risk and opportunities throughout the planning process to develop optimal recommendations. Leverage outsources Global Sales Operations Center (GSOC) services and resolve escalations. - You will land the future-year Territory Planning process that drives industry alignment to reduce orchestration. Provide recommendations to maximize territory coverage aligned with Microsoft strategy. Orchestrate process to drive alignment with leaders on employee data and Territory decisions and ensure alignment to Microsoft guidance and timelines. Leverage outsources Global Sales Operations Center (GSOC) services and resolve escalations. - You will land quota and non-financial metricsdistribution that maximizes business performance. Utilize data-driven insights to identify trends, track sales performance, and provide recommendations for improving sales productivity and revenue growth. Leverage outsources Global Sales Operations Center (GSOC) services and resolve escalations. - You will identify areas where additional training, resources, or support are needed and proactively seek opportunities to address these gaps. Stay informed about Microsoft's training and development programs, certifications, and resources. Foster peer-to-peer learning and collaboration, cross-training and knowledge sharing within the team and global community to enhance overall capabilities supporting an environment of continuous improvement. - At Microsoft, for our Diversity and Inclusion and Compliance Priority we build on our values of respect, integrity, and accountability every day, to create a culture where everyone can thrive at work and beyond and you will personally commit to generate and protect Microsoft trust by living Microsoft’s values, culture, and Trust Code in every decision. Identify risks proactively inherent to the role and escalate concerns in time. **Qualifications** ### Required/minimum qualifications Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND several years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience. Expreirence of working in the IT industry. ### Additional or preferred qualifications Master's Degree in Business Administration, Organizational Design, or related field OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND several years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field. Sales Operations IC4 - The typical base pay range for this role across Switzerland is CHF 126,000.00 - CHF 231,000.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)