Sales Operations Manager (m/f/d)

Job description

We are home24, one of the leading home & living e-commerce platforms in continental Europe. We are currently active in seven countries. Over 1,000 Homies work together towards a common goal: to create happy homes for everyone and every budget. How can we reach this goal? With an assortment of over 250,000 pieces of furniture and accessories from more than 1,000 suppliers, we offer the perfect addition to any living space combined with the comfort of being able to shop from anywhere. What makes us proud to be Homies? We are pioneers in our market who seamlessly combine technology and creativity. We utilize data to provide personalized recommendations, tips and inspiration for every home. At home24, we strive to deliver a superior assortment of products and the best service. To do this, we need fresh ideas, 100% motivation, and dedication to our company mission. We always have a space at our table for service-minded individuals who are passionate about digitization and modern living. **Sales Operations Manager (m/f/d)** **Your Responsibilities** - You support the Country Managers in operational tasks with a focus on strengthening home24's presence and success in the Netherlands - You assist in selecting and managing products for local campaigns, considering country-specific factors like assortment, pricing, and customer behavior - You independently analyze sales, customer, and market data (e.g., category deep dives, sell-through rates, delivery times) to derive actionable recommendations - You create and prepare reports and dashboards to support decision-making processes - You assist with pricing, analyze pricing strategies and evaluate their impact on revenue and profitability - You drive the automation of tasks and processes to increase daily efficiency - You support the planning, implementation, and tracking of local sales campaigns and promotions - You work closely with the Country Managers and central teams such as Sales, Pricing, Inventory, and Merchandising **Your Profile** - You completed your studies in E-Commerce, Business Informatics, Business Administration or a related field - You have strong analytical skills and a data-driven mindset, with proficiency in data analysis and visualization tools (e.g., Excel, Tableau) - You possess a sales-driven mentality with a keen awareness of revenue and profitability - You have a solid understanding of e-commerce processes and digital business models - You are characterized by a high degree of initiative, a sense of ownership, and a proactive working style - You have excellent communication skills, with the ability to present findings clearly and convincingly to various stakeholders - Fluency in English is required. Proficiency in Dutch and/or French is a significant advantage **What we offer you** **Your impact** - The chance to make an impact in a highly motivated team of professionals - An open-minded culture ready to incorporate new and creative ideas **Your growth** - Extensive learning opportunities from our home24 academy and external partners - Room for growth and development within your role through regular feedback rounds **Your path** - Hybrid working model: you have the flexibility to work from home on Wednesdays and Fridays in our standard working mode. We are in the office together Mondays, Tuesdays and Thursdays - The possibility to work up to two months per year within Germany or from an EU country - Up to 30 days paid vacation each year to unwind and recharge - City mobility with a subsidized public transportation ticket and our eco-friendly bike leasing program #ridinghome **Your second home** - International campus in the heart of Berlin featuring drive-in bicycle garage, outdoor space and lounge areas, fitness facilities, parent and multi-faith rooms close to the Berlin S-Bahn train station Landsberger Allee - Company benefits including a pension scheme, 30 % off the home24 assortment, and employee discounts at partner organizations - You want to learn more about our home24 company culture and what it is like to be a homie? Follow @teamhome24 on Instagram or check out our Linkedin page If you want to become part of a thrilling success story, we are looking forward to your application. Please send us your application together with your salary expectations and the earliest possible starting date via our career site. Your home is surely filled with furniture of varying materials and styles. The same is true for home24 as an employer. We celebrate the diversity of the people who work with us. Be who you are and feel welcome to #makeyourselfathome24 **You can find all job offers on our**[**career site**](https://home24.career.softgarden.de/en/)**!** home24 SE | Otto-Ostrowski-Straße 3 | 10249 Berlin | Contact: Andrew Thomas