Sales Operations Specialist

Job description

**Join D-Fend Solutions — where technology meets purpose.** As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide. If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board. **Become a D-Fender. Shape the future of airspace security.** ### Key Responsibilities: - Manage the sales pipeline and generate accurate sales forecasts. - Develop, implement, and monitor sales Key Performance Indicators (KPIs) and processes to maximize efficiency and performance. - Select, deploy, and administer sales automation tools. - Ensure alignment of sales activities with cross-functional departments, including Operations, Finance, Pre-sales, Services, and Legal. - Oversee, manage, and execute governmental administrative and compliance processes. - Conduct in-depth analysis of sales data, identifying trends to inform and improve overall sales performance. - Collaborate with the sales team to design and execute effective sales campaigns. - Utilize research and reporting skills to analyze consumer trends and sales data for robust sales forecasting. - Demonstrate strong financial and business acumen to evaluate sales profitability and pinpoint new opportunities. - Support the onboarding of new sales representatives by providing training on CRM systems, sales processes, and essential sales tools. - Maintain a commitment to continuous professional development and actively support the growth of other team members. ### Qualifications: - 5+ years of experience in sales operations, preferably in a global high-tech industry - Bachelor's degree in business administration, industrial engineering, marketing, or a related field - Experience with sales automation tools (e.g., NetSuite, Salesforce, HubSpot, CRM systems) - Experience with data analysis tools (e.g., Excel, Tableau, SQL) - Strong analytical and problem-solving skills - Excellent communication and interpersonal skills - Strong ability to work independently, and as part of a team. - Detail-oriented and data-driven approach