Sales Operations Specialist

Job description

Location: Smithfield, NSW, Australia Job ID: R0125549 Date Posted: 2026-08-26 Company Name: HITACHI ENERGY AUSTRALIA PTY LTD Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: Job Summary You'll be s upporting profitable growth across the Services business by providing commercial expertise in customer contract negotiations and developing lifecycle service offerings, value propositions, and marketing collateral that enhance customer engagement and business growth. How you'll make an impact Review and assess customer contracts to ensure alignment with business objectives, risk appetite, and profitability targets. Analyze commercial terms, identify risks and opportunities, and develop effective mitigation and negotiation strategies. Lead or support customer negotiations to achieve commercially balanced outcomes while protecting company interests. Partner with Legal, Sales, Operations, Finance, and Business Unit stakeholders to align commercial positions and proposal strategies. Develop and maintain commercial frameworks, templates, negotiation guidelines, and contract compliance processes. Collaborate with global teams to develop, package, and commercialize lifecycle service offerings and aftermarket solutions. Translate technical capabilities into compelling customer value propositions and support go-to-market strategies for new offerings. Conduct market research, competitor analysis, and pricing evaluations to identify growth opportunities and strengthen commercial positioning. Create customer-facing proposals, marketing collateral, and business insights while facilitating cross-functional collaboration to drive profitable growth. Your Background Experience in Procurement, Commercial Management, Contract Management, Strategic Sourcing, or a related commercial discipline. Strong understanding of contract terms, commercial risk assessment, and negotiation principles. Proven ability to negotiate commercial agreements and influence stakeholders. Excellent analytical and problem-solving skills. Strong commercial acumen with an understanding of profitability and risk management. Experience working in industrial, energy, engineering, manufacturing, or service-based environments is advantageous. Ability to develop customer-focused value propositions and service offerings. Experience creating professional marketing collateral and customer presentations. High proficiency with Microsoft Office applications, particularly PowerPoint and Excel. Ability to work effectively across global and cross-functional teams. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.