Sales Operations Team Lead

Job description

At **D-Fend Solutions**, our people are our greatest strength — and technology is our passion. Our team of innovators and subject matter experts, including veterans of elite military intelligence technology units, is transforming the way organizations protect themselves from drone threats. As the global leader in **cyber-takeover counter-drone technology**, we design and deliver advanced, software-defined solutions that empower our customers to detect, take control, and safely land unauthorized drones — with precision and reliability. Every day, we push the boundaries of innovation to meet real-world security challenges across industries and environments. We’re proud of our cutting-edge technology, our global reach, and the impact we make in securing the skies. We’re seeking passionate professionals who thrive in a fast-paced, creative, and collaborative environment — those who want to be part of the next generation of airspace security innovation. **Join D-Fend Solutions and help make the world a safer place.** **Become a D-Fender!** Work with the world’s leading cyber-takeover counter-drone technology provider and shape the future of safe airspace. ### Responsibilities: - Lead and mentor a small Sales Operations team (1–2 direct reports). - Manage interfaces across corporate and subsidiaries, oversee pipeline, and forecast sales revenues. - Execute corporate/governmental admin processes and support internal/external order intakes. - **Cross-Functional Alignment:** Synchronize sales activities with Operations, Finance, Presales, CS, and Legal. - Drive CRM development and manage online/offline sales tools. ### Qualifications: - 5+ years of Sales Operations experience in global high-tech. - Proven experience leading/mentoring a small team (1–2 direct reports). - Bachelor's degree in Business Administration, Industrial Engineering, Marketing, Law, or a related field. - Excellent English (speaking, reading, writing) and strong analytical/communication skills. - Hands-on experience with CRM systems (Salesforce, NetSuite, HubSpot) and data analysis tools (Excel, Tableau, SQL).