Sales Play Manager, Revenue Operations
Location: Remote, United States
About the Role
We are seeking a detail-oriented and proactive Sales Play Manager to join our growing team in a newly created role focused on Sales Plays execution. This position is critical to the success of our go-to-market strategy, partnering closely with GTM leadership, Sales, Marketing, and Field Enablement teams to design, launch, and optimize Sales Plays that drive revenue growth.
As the Sales Play Manager, you will own the end-to-end execution of Sales Plays, from data sourcing and account matching through launch, monitoring, and continuous improvement. This is a highly collaborative, hands-on role requiring strong technical skills in Salesforce, sales cadencing tools, and Excel, combined with excellent communication, problem-solving abilities, and a self-starter mentality. You'll be working in a dynamic, evolving program where adaptability and attention to detail are essential. As a member of our growing Revenue Operations team, there will be opportunities to expand your skills and grow within the organization.
Key Responsibilities
Sales Play Execution & Data Management
- Build and manage target account lists based on propensity-to-buy attributes including industry, annual revenue, customer status, geographic territory, and other segmentation criteria
- Identify existing Leads and Contacts to target within Sales Plays and source additional contacts using tools such as ZoomInfo and Cognism
- Perform advanced data matching to align companies from external sources with existing Salesforce Accounts using data matching methodologies
- Partner with SFDC Administrators to execute bulk uploads of new Accounts, Contacts, and Leads, ensuring data quality, required field population, and adherence to validation rules
- Add prospects to the appropriate sales cadencing tool (High Velocity Sales/Salesforce Sales Engagement, SalesLoft, or Outreach.io) with proper assignee and engagement allocation
- Validate and scrub all data against suppression lists (opt-outs, competitors, do-not-contact) and ensure compliance with data quality standards before loading into Salesforce
Stakeholder Collaboration & Alignment
- Collaborate with GTM Leadership to define Sales Play participants, territory assignments, and ownership structures; facilitate Sales leadership reviews to resolve ownership conflicts and finalize account assignments
- Partner with Marketing and Field Enablement teams to align on lead intake processes, campaign associations, and play timing
- Train GTM teams on leveraging tools involved in Sales Plays, including cadencing platforms, Salesforce reporting, and play-specific processes
- Proactively communicate timelines, dependencies, and resource requirements to stakeholders; drive accountability to ensure plays launch on schedule
Monitoring, Reporting & Continuous Improvement
- Monitor key performance indicators (KPIs) for active Sales Plays, including engagement rates, conversion metrics, pipeline impact, and seller activity
- Build and maintain Salesforce reports and dashboards to track play performance and provide visibility to stakeholders
- Own play performance reporting and share insights with leadership and cross-functional stakeholders based on data analysis, seller feedback, and data quality observations
- Participate in post-play retrospectives to capture lessons learned and drive incremental improvements to the Sales Play process
- Collaborate with Revenue Operations peers to maintain and update Sales Play process documentation, including standard operating procedures, lessons learned, and best practices
Data Governance & Quality Assurance
- Own data quality standards for Sales Plays, ensuring all records meet required field criteria, suppression list validations, and formatting consistency
- Identify and resolve data load errors immediately post-execution; troubleshoot assignment failures, routing errors, and validation rule issues
- Maintain suppression lists and manage data enrichment workflows to ensure compliance and data accuracy across all plays
Qualifications
Required Experience & Skills
- 2-4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or related GTM operations role; OR experience as a Sales Development Representative (SDR/BDR) with hands-on prospecting, list-building, and cadencing tool experience
- Experience working in mid-sized B2B environments preferred; must be comfortable learning and navigating complex organizational structures, including sales territories, routing logic, and GTM team hierarchies
- Deep knowledge of Salesforce architecture and data model; advanced permissions and data access experience strongly preferred
- Advanced Salesforce reporting skills, including building complex reports and dashboards; familiarity with filters, formulas, and cross-object reporting
- Hands-on experience using sales cadencing tools such as High Velocity Sales (Salesforce Sales Engagement), SalesLoft, or Outreach.io to enroll prospects and manage multi-touch campaigns
- Advanced Excel/Google Sheets skills, including complex formulas (XLOOKUP, VLOOKUP, INDEX/MATCH, CONCATENATE), data manipulation, text-to-columns, pivot tables, and combining large datasets from multiple sources
- Experience using contact sourcing tools such as ZoomInfo, Cognism, LinkedIn Sales Navigator, or similar data enrichment platforms
- Understanding of GTM team structures, sales territories, and ownership models; experience working with or supporting sales teams in a fast-paced environment
- Experience training or enabling sales or operations teams on tools and processes
Key Competencies
- Self-starter with strong ownership mentality and ability to work independently with minimal supervision
- Exceptional attention to detail and commitment to data quality and accuracy
- Strong problem-solving skills and resourcefulness; able to troubleshoot technical issues and identify creative solutions
- Excellent communication skills, both written and verbal; comfortable asking clarifying questions and engaging with stakeholders at all levels
- Highly organized and task-oriented with ability to manage multiple projects simultaneously and meet tight deadlines
- Adaptable and comfortable working in ambiguity; this is a new program with evolving requirements, and flexibility is essential
- Collaborative mindset with a focus on partnership and driving cross-functional alignment
- Process-oriented with experience documenting workflows and contributing to operational excellence
Preferred Qualifications
- Hands-on experience with advanced Salesforce permissions, data access, and configuration
- Experience with Pardot or other marketing automation platforms and lead management workflows
- Familiarity with Salesforce Data Loader, DemandTools, or similar bulk data import/export tools
- Understanding of lead routing, assignment rules, queues, and territory management within Salesforce
- Experience in B2B SaaS, fintech, or financial services industries
- Exposure to account-based marketing (ABM) or account-based sales strategies
This is an exciting opportunity to build and shape a new program from the ground up within a growing Revenue Operations team. If you're passionate about revenue operations, thrive in a fast-paced environment, and want to make a measurable impact on GTM success, we'd love to hear from you.
About Convera
Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.
Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.
Apply now!
Pay Transparency Statement
Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $180,000.00 - $250,000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.
We also offer a comprehensive benefits package, which may include:
- Health insurance (medical, dental, vision)
- Retirement savings plan
- Paid time off, holidays, and parental leave
- Wellness programs and mental health resources
Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.
