Sales Program Manager

Job description

Company Overview XNRGY Climate Solutions is a North American leader in the design and manufacturing of custom air handling and liquid cooling systems serving hyperscale data centers, healthcare, life sciences, semiconductor, and other mission-critical markets. With operations in Canada and the United States, XNRGY is scaling rapidly to support accelerating customer demand. Position Overview The Sales Program Manager / Account Manager owns the customer relationship from initial commercial engagement through delivery readiness of the equipment. This role ensures that customer commitments are clearly defined, formally approved, and executable by XNRGY’s internal teams. The Sales PM acts as the customer’s primary interface while coordinating closely with Product and Service Project Managers who own execution activities. What You Own End-to-End - The complete customer relationship from quotation through shipment readiness - Customer communication, alignment, and expectation management during: - Quotation and contract finalization - Engineering and manufacturing execution - Delivery preparation - ·Accuracy and clarity of: - Commercial scope - Contractual assumptions - Deviations and customer approvals What You'll Need, Among Other Things! - Bachelor's degree in Business, Engineering, Project Management, Supply Chain, Construction Management, or a related field - 3–5 years of experience in project management, program management, account management, customer-facing operations, manufacturing, construction, or related industries. - Experience coordinating cross-functional teams and managing customer expectations throughout a project lifecycle. - Strong organizational skills with the ability to manage multiple priorities, schedules, and stakeholder requests simultaneously. - Excellent communication and relationship-building skills with both customers and internal teams. - Experience reviewing contracts, proposals, quotations, project documentation, or customer requirements is preferred. - Ability to identify risks, drive issue resolution, and maintain alignment between customers and internal teams. - Comfortable leading project kickoff meetings, customer reviews, and status discussions. - Proficiency with Microsoft Office Suite and project management tools. - Experience working in manufacturing, HVAC, construction, industrial equipment, mission-critical infrastructure, or related industries is preferred. - PMP certification or formal project management training is considered an asset. Why choose XNRGY? - Competitive salary with a bonus incentive plan - Medical, dental, and vision insurance - 401(k) - Employee assistance program - Paid time off - A dynamic team, open to change and innovation - Modern state-of-the-art facility with Industry 4.0 technology in Mesa, Arizona - Be part of a green industry transformation supporting the AI revolution - Fast-growing, dynamic environment where entrepreneurial spirit is recognized - Inclusive and diversity-friendly workplace - Career advancement opportunities – XNRGY promotes internal growth - Electric charging stations available on-site At XNRGY Climate Systems, we are committed to fostering a diverse and inclusive workplace. We believe that a variety of backgrounds, experiences, and perspectives are essential to driving innovation and achieving success. We welcome individuals who share our passion for sustainability and who are eager to contribute to a more positive environmental future. Are you ready to join our driven team? Join a company that values Courage, Community, Climate, Customer, and Coherence. Be part of carving our footprint and joining a winning team!