Sales Representative

Job description

The Sales Representative — Export (Panama) is responsible for driving Mattel's growth in Panama by managing distributor and retail accounts, ensuring seamless export operations from China, and achieving sales targets across core brands like Barbie, Hot Wheels, and Fisher-Price. The role combines commercial execution with strategic account management, balancing customer relationships, forecasting accuracy, and operational excellence. Acting as a key liaison between clients and internal teams, the position supports market expansion and brand visibility in Panama's toy industry. This role requires strong analytical, negotiation, and crossfunctional collaboration skills to ensure sustainable business performance in the export channel. What You’ll Do • Manage and grow the portfolio of distributor and retail accounts in Panama to achieve sustainable sales growth. • Deliver monthly, quarterly, and annual sales targets across Mattel’s core brands. • Prepare and maintain accurate sales forecasts and demand planning in collaboration with cross-functional teams. • Negotiate commercial terms, pricing, and incoterms with customers to secure profitable agreements. • Coordinate end-to-end export processes from China, ensuring timely and compliant delivery of products. • Generate and present sales reports, KPIs, and performance analyses to management on a regular basis. • Collaborate with marketing, logistics, and certification teams to support product launches and in-store activations. • Resolve operational and logistical issues proactively to maintain customer satisfaction and trust. • Represent Mattel professionally in customer meetings, business reviews, and occasional trade fairs. Who We’re Looking For • 2 years of experience in the commercial and/or consumer industry. • Ability to manage Excel, large datasets, create reports, and perform sales and forecasting analysis. • Knowledge of how to reconcile and balance client account statements, including tracking orders, payments, and credits. • Understanding of Incoterms and the basics of logistics coordination for export operations. • Strong skills to negotiate commercial terms with clients while leveraging data insights to support decisions. • Basic familiarity with the toy category, consumer trends, and key brand drivers (e.g., Barbie, Hot Wheels, Fisher-Price). Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! How We Work We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at https and . Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law. CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.