Sales Representative

Job description

Who Are We At Contour, we’re reshaping education, one student at a time. Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential. Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia. Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning. Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential: Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English. Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students. Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage. This is Contour. Built by students, for students. What You Will Do Outbound Leads : Contact interested students and parents via phone, email, and text, share details about our programs, answer questions, and book free trial weeks. (This is primarily a B2C outbound calling sales role!) Manage Enquiries : Handle incoming enquiries via phone, email, and text, sharing details about our programs, answer questions, and book free trial weeks. Drive Enrolments : Conduct follow-ups with prospective students and parents who have completed free trial weeks, converting interest into enrolments by showcasing the value of Contour’s offerings. Hit Your Targets: Meet and exceed enrolment goals by managing a robust sales pipeline, maximising every opportunity to connect and engage. Provide Insights : Share feedback and ideas with the Sales Team Leader to enhance processes and improve conversion rates. This is a full-time permanent role (38 hours per week) based at our Melbourne CBD campus with structured operating hours across weekdays ( 11:00 am – 9:00 pm ) and weekends ( 9:00 am – 5:00 pm ). Weekend work is mandatory, and applicants must be available to work both Saturday and Sunday. The role also offers strong commission opportunities. You’ll benefit from a robust training program combining weekly group sessions and personalised coaching to support ongoing development with potential to become a Senior Sales Rep and leadership opportunities available for suitable team members as well. What You Will Bring Strong listening skills, empathy, and the ability to build meaningful relationships with students and parents. Ability to identify opportunities, address concerns, overcome objections in a solution-focused manner, and confidently guide families through decisions. Ability to manage multiple enquiries and follow-ups while remaining focused on achieving targets. Comfortable using CRM systems and quick to learn new software platforms. Completion of VCE with strong academic performance A Bachelor’s degree (completed or currently studying) in Commerce, Business, or a related field Previous experience in retail, hospitality, call centres, and/or sales (preferred) Passionate and Engaged: Able to build rapport and connect with students and peers. Long-Term Mindset: Interested in growing with the organisation over time. Student-Focused: Genuine passion for helping students and parents succeed. Agreement to a non-compete clause (conditions apply) Ability to speak a second language (desirable but not essential) Why Join Contour? Purposeful Work : Help students start their educational journey with clarity and confidence. This role best suits someone with strong interpersonal skills, a sense of empathy towards students and parents, and a genuine passion to help students achieve their academic potential. Collaborative Culture : Be part of a supportive team that celebrates growth and success together. Our team is super driven and hard-working, but we’re all easy-going and friendly. Growth Opportunities : Get an inside look at one of the fastest growing start-ups in education in Australia, and develop your skills in a dynamic, fast-growing organisation. If you’re detail-oriented, empathetic, and excited to contribute to Contour's mission, we’d love to hear from you! Why You Will Love It Significant improvement in public speaking, team, and leadership skills (and you get paid for it). Personalised mentorship, training and feedback to improve your sales and communication skills. Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students). Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!). Opportunities for career growth and long-term opportunities in a rapidly growing education company . Competitive salary ($70,000 + commission + super), extra leave, EAP access, and lifestyle perks. How to Apply If you are committed to guiding families through their educational journey , we’d love to hear from you. Application Process Submit your application Shortlisted candidates will complete a behavioural and video interview assessment Suitable candidates will then be invited for an interview Are you a natural communicator with a passion for helping others succeed? At Contour Education, we’re on a mission to reshape education by connecting students with high-quality tutoring programs that inspire confidence and deliver results. As a Sales Representative, you’ll play a key role in guiding families through their educational journey, helping students take their first steps towards achieving their goals. If you thrive in a people-focused, target-driven environment, this role is for you!