Sales Representative

Job description

JOB SUMMARY A Sales Representative supports the sales team by identifying customer needs, explaining products or services, and providing technical or product-related information before a sale is completed. The role focuses on building customer confidence, preparing proposals and demonstrations, and helping develop solutions that meet client requirements. The Sales Representative works closely with sales, marketing, and technical teams to ensure potential customers receive accurate information and effective solutions. This position plays a key role in generating leads, supporting presentations, and assisting in closing sales opportunities. KEY AREAS OF RESPONSIBILITY Engage with prospective customers to understand business needs Present and explain products or services to clients Conduct product demonstrations and presentations Prepare proposals, quotations, and solution recommendations Support the sales team during client meetings and negotiations Respond to customer inquiries and technical questions Coordinate with technical and operations teams to develop solutions Assist in lead generation and market research Maintain accurate records of customer interactions and opportunities Support the achievement of sales targets and business growth objectives STEWARDSHIP ATTRIBUTES REQUIRED Brave Demonstrates the courage to make timely, informed decisions, even in challenging or uncertain situations. Willingly takes calculated risks aligned with business objectives while remaining accountable for outcomes. Agile Responds effectively to change by adapting priorities, approaches, and solutions as business needs evolve. Applies critical thinking and sound problem-solving skills to deliver efficient and practical outcomes. Responsible Exhibits sound judgment, personal accountability, and ownership of assigned responsibilities. Ensures adherence to company policies, governance standards, HSSEQ requirements, and applicable laws while delivering consistent results. Inclusive Builds positive working relationships through collaboration, respect, and open communication. Values diversity encourages contribution from others and fosters an inclusive and respectful work environment. Visionary Demonstrates forward-thinking by identifying opportunities for continuous improvement and innovation. Aligns daily activities and decisions with the Company’s strategic direction, purpose, and long-term objectives. SKILLS & COMPETENCIES Adaptability Adapts effectively to changing priorities, processes, and operational demands in a dynamic work environment. Attention to Detail Performs work accurately, thoroughly, and consistently to ensure quality, compliance, and reliability. Planning & Organizing Develops, implements, and adjusts plans to meet objectives while ensuring optimal use of time and resources. Resilience & Stress Management Maintains focus, productivity, and professionalism under pressure, ambiguity, and changing demands. Time & Priority Management Manages multiple tasks and deadlines effectively in a fast-paced operational setting. Problem Solving & Decision Making Analyzes issues, applies sound judgment, and implements practical solutions aligned with business needs. Digital & Systems Proficiency Uses enterprise systems, software, and digital tools effectively to support operational efficiency and reporting. Written Communication Communicates information clearly and professionally in writing to ensure understanding and appropriate impact. Client Focus Delivers service excellence to internal and external stakeholders in alignment with company standards. Collaboration & Stakeholder Engagement Works collaboratively with others to achieve operational and business objectives. Compliance & Policy Adherence Demonstrates adherence to company policies, the Blue Book, HSSEQ standards, and applicable laws. Health, Safety & Risk Awareness Supports a safe, compliant, and environmentally responsible workplace by identifying and reporting risks. QUALIFICATIONS AND EXPERIENCE Diploma or bachelor’s degree in business, Marketing, Information Technology, Computer Science, Engineering, or a related field Minimum of 1–3 years’ experience in sales, pre-sales, customer service, or technical support Experience in preparing presentations, proposals, and product demonstrations Strong communication, interpersonal, and presentation skills Ability to understand customer requirements and recommend suitable solutions Basic technical knowledge of the company’s products or services Proficiency in Microsoft Office Suite and CRM software Strong organizational and problem-solving abilities Ability to work independently and collaboratively within a team Customer-focused with strong attention to detail WHAT WE OFFER We offer a competitive benefits package, including pension, life and health insurance, training and development opportunities, and a range of employee engagement activities designed to support our employees’ professional growth and overall well-being.