Sales & Service Excellence Manager - Sales Representative (Malaysia)

Location: Malaysia Business: Chem-Aqua, a division of NCH Corporation About Chem-Aqua Chem-Aqua, a division of NCH Corporation, a Solenis company, is a global leader in water treatment solutions, delivering innovative, technically driven services across industries. As part of our expansion into Malaysia, we are building a high-performing commercial team to drive growth and establish a strong market presence. For more information about us, please visit What You'll Do Join Solenis as Business Development Manager to be a part of our growing Data Center team and play a key role in expanding our presence across Malaysia's data center market. In this role, you will drive strategic business development initiatives, build relationships with key stakeholders across the data center ecosystem, and position Solenis as a trusted partner for sustainable water treatment solutions. Your Role at a Glance: Drive Data Center business development activities in Malaysia, including new customer acquisition and expansion within existing accounts. Identify and pursue business opportunities with data center owners and operators, colocation providers, EPCs, contractors, and facility management companies. Build and maintain strong relationships with key stakeholders, including operators, consultants, engineering teams, and facility managers. Engage with customers throughout various project phases, including design, construction, commissioning, and operational stages, to position Chem-Aqua's water treatment solutions effectively. Collaborate closely with the hiring manager and local sales teams to align business development strategies and execute growth plans. Coordinate with local and regional Corporate Account teams to support strategic opportunities and key customer initiatives. Support vendor qualification, onboarding, and compliance processes with customers and project stakeholders. Conduct customer meetings, site visits, technical discussions, and presentations to understand customer needs and promote value-based solutions. Maintain accurate account, opportunity, and pipeline information within Salesforce. Support proposal preparation, commercial discussions, and follow-up activities to drive successful project conversion. What You'll Bring to Us Bachelor's degree in Engineering, Chemistry, Environmental Science, or a related technical field. Minimum 5–8 years of experience in water treatment, industrial services, industrial chemicals, or related industries. Exposure to data center environments or other mission-critical industries is preferred. Proven experience in business development, technical sales, or key account management. Basic understanding of cooling water systems, industrial water treatment programs, or facility operations. Strong communication, presentation, and stakeholder management skills, with the ability to engage both technical and commercial audiences. Self-motivated, results-oriented, and capable of working independently in a customer-facing environment. Experience working with EPC contractors, engineering consultants, facility management companies, or industrial end users is advantageous. Familiarity with CRM platforms, particularly Salesforce, and customer compliance processes is a plus. Proficiency in English and Chinese (Mandarin) is essential. What We Offer Continuous professional development with opportunities for career growth across a global organization. Access to a wide range of internal and external training programs through our learning platform. A collaborative, inclusive, and innovative work environment. At Solenis, we understand that not every candidate will meet every qualification listed. If you believe your skills and experience can bring value to the role, we encourage you to apply. We recognize our people as our greatest asset and offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development. If you’re looking to be part of a world-class organization and contribute to meaningful work, we look forward to hearing from you. Solenis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.