Sales & Showroom Associate, Part-Time

Job description

Nordic Knots is looking for a talented Sales & Showroom Associate to join our team at our flagship showroom at Birger Jarlsgatan 58 in central Stockholm. As a Sales & Showroom Associate, you will represent Nordic Knots as a true brand ambassador and knowledgeable advisor to our clients. You will welcome both private clients and design professionals into our showroom, deliver an inspiring and personal experience, and guide them towards the right solutions for their homes and projects. This is a part-time position of 26 hours per week, with the potential to develop into a full-time role in the future. As part of our Retail Team at Nordic Knots, you enjoy connecting with people, are passionate about interior design, and are motivated by building lasting client relationships. You bring warmth, expertise, and commercial awareness to every interaction, ensuring that each client feels inspired and supported throughout their journey with us. The ideal candidate has experience in premium retail or interior design. Category-specific knowledge of rugs, curtains, and home textiles is considered an advantage. Key Responsibilities Client Engagement & Sales: Provide professional guidance and deliver world-class service to private clients and design professionals. Actively engage with clients on the showroom floor and drive sales through inspiring, personal, and knowledgeable interactions Client Relationships: Build long-term client relationships and create a positive and memorable experience throughout the entire customer journey Support & Administration: Manage client follow-ups, quotations, and communication with accuracy, efficiency, and a proactive service mindset Showroom Operations: Support the Showroom Manager with daily operations and the overall running of the showroom Showroom Presentation: Help maintain the highest standards of visual merchandising and showroom presentation, ensuring that the space is organised, inspiring, and welcoming at all times Inventory & Logistics: Manage inventory and support the ordering, receiving, unpacking, pricing, and restocking of products and samples Product Learning: Take a proactive approach to continuously developing your knowledge of our collections, materials, and services Systems & Tools: Use available systems and tools effectively to support a seamless client journey and efficient showroom operations Team Contribution: Manage multiple tasks in a dynamic environment and approach daily responsibilities with initiative and a solution-oriented mindset Qualifications & Experience Experience in premium retail or a background in interior design Category knowledge of rugs, curtains, or home textiles is preferred Excellent interpersonal and communication skills, with a refined and personal approach to client service Commercially minded and motivated by delivering results while maintaining a high standard of service Organised and detail-oriented, with the ability to balance client-facing responsibilities and operational tasks Proactive, hands-on, and comfortable taking initiative A collaborative team player who thrives in a dynamic environment Fluent in Swedish and English Working Hours Wednesday–Friday: 10:00–18:00 Saturday: 10:30–16:00 Nordic Knots Nordic Knots was founded in 2016 by Liza Berglund Laserow, Fabian Berglund, and Felix Berglund. We are a fast-growing Scandinavian interior design brand, with the US as our largest market. Nordic Knots was born from a culture of thoughtful design that lasts beyond seasons and trends. Fusing function and aesthetics with a Scandinavian sensibility, we create timeless textiles for the modern home. We believe that great textiles are foundational and can transform a house into a harmonious home – framing the most beautifully curated lives. Our head office and flagship showroom are located at Birger Jarlsgatan in central Stockholm. We also have stores in New York and London and continue to grow our teams internationally. What We Offer We are a fun and driven team with high ambitions. We have an entrepreneurial and open-minded culture where new ideas and suggestions for improvement are valued and encouraged. At Nordic Knots, everyone should feel that they are part of and contributing to our success as we continue to grow. Nordic Knots is committed to building a diverse and inclusive workplace. We seek talented individuals who bring different perspectives and inspired ideas, and we welcome everyone who is excited about joining our dynamic team.