Sales Specialist - AI Business Process

Job description

**Overview** As an AI Business Process Sales Specialist, you will play a pivotal role in driving end-to-end business transformation for some of our most strategic customers in the FSI sector. You bring extensive experience in managing complex, high-value relationships within these industries and have a proven track record of leading large-scale, transformational sales engagements. With a strong background in navigating senior stakeholder environments across both business and IT, you also bring well-established networks and familiarity in selling AI, CRM, ERP, and Low Code platforms. You excel at orchestrating across internal teams, partners, and services organisations to deliver integrated solutions, while navigating sector-specific budget cycles and regulatory frameworks to achieve mutually beneficial outcomes in complex, matrixed environments. The AI Business Process Senior Sales Specialist will identify and engage appropriate partners and customers by assessing their current needs and crafting value propositions that leverage AI technologies. This role involves designing strategic deals aligned with business objectives, acting as the voice of the customer internally, and partnering across functions to drive AI-driven digital transformation deals. The specialist will build trusted advisor relationships with key stakeholders, manage complex sales pipelines, and ensure successful deal closure by aligning internal and external resources. As an AI Business Process Sales Specialist, you drive business transformation for strategic FSI clients, manage complex relationships, and lead large-scale sales deals. You have experience working with senior stakeholders in both business and IT, established networks, and expertise selling AI, CRM, ERP, and Low Code platforms. You coordinate internal teams and partners to deliver integrated solutions, navigate sector budgets and regulations, and achieve results in matrixed environments. The role also involves identifying key partners and customers, designing value-driven AI deals, building trusted relationships, managing sales pipelines, and ensuring successful deal closure. **Responsibilities** Drive connected, end-to-end business transformation solutions across multiple business units within construction, industrial, and energy customers. Lead all stages of the sales process, including account and opportunity planning, deal strategy, negotiation, and execution. Engage with complex customer environments and guide stakeholders through decision frameworks and evaluation plans tailored to sector-specific challenges. Craft and negotiate terms for digital transformation initiatives, ensuring alignment with customer objectives and compliance with industry regulations. Maintain accurate forecasting and pipeline hygiene to support business performance and strategic planning.Leverage strong existing relationships within this strategic account territory. **Qualifications** 7+ years experience selling SaaS solutions within line of business applications industry. 7+ years experience leading sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging with complex customers. Experience in deal crafting, negotiating terms and contracts for multi-year digital transformation initiatives. Forecasting business and maintaining pipeline hygiene. Established relationships and a reputation for delivering outcomes. **Preferred experience :** Multiple industries experience regarded highly. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)