Sales Specialist - Inbox and Chartering

Job description

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. Kpler is transforming how charterers, operators, and traders work through AI-powered chartering tools and Inbox, our maritime email & workflow hub. As a Sales Specialist, you will drive direct commercial outcomes, meet clear revenue and adoption targets, and act as the go-to expert helping customers understand the value of Kpler’s chartering and communication solutions. ### Responsibilities - Own the commercial success of Kpler's Chartering and Inbox solutions, driving revenue growth, product adoption, and achievement of sales targets. - Generate, progress, and convert sales opportunities by leading product demonstrations, proof-of-value engagements, and trial programmes through to successful close. - Deliver compelling, tailored product demonstrations to charterers, operators, brokers, and traders, clearly articulating business value and return on investment. - Partner with Account Executives on complex opportunities, providing product expertise during late-stage sales cycles, commercial discussions, and negotiations. - Act as a trusted advisor to prospects and customers, understanding their chartering workflows, operational challenges, and business objectives to position the most effective solution. - Monitor the competitive landscape across maritime chartering and email collaboration solutions, providing actionable market intelligence to Product, Product Marketing, and Sales teams. - Contribute customer and market insights to influence product strategy, messaging, and go-to-market initiatives, ensuring sales enablement materials remain current and effective. - Collaborate closely with Customer Success to support successful onboarding, product adoption, customer expansion, and long-term account growth. - Represent Kpler as a subject matter expert at customer meetings, industry events, webinars, and conferences, strengthening market awareness and reinforcing Kpler's position within the maritime ecosystem. ### Skills and Experience - 5–7 years' experience in maritime technology, freight SaaS, chartering software, commercial shipping, or a related industry. - Strong understanding of pre-fixture workflows, vessel screening, commercial communications, email-driven processes, and the operational data requirements of shipping organisations. - Proven success in a quota-bearing, revenue-generating, or KPI-driven commercial role, with a track record of meeting or exceeding targets. - Experience managing complex, multi-stakeholder sales cycles, from discovery through to close. - Excellent presentation, storytelling, and consultative discovery skills, with the ability to communicate value to both technical and business audiences. - Proficiency in Salesforce for pipeline management, forecasting, and sales reporting. - Target-driven, proactive, and self-motivated, with the ability to thrive in a fast-paced, dynamic environment. - Passion for improving maritime workflows and helping customers achieve measurable business outcomes through technology. - Strong relationship-building, communication, and stakeholder management skills, with a collaborative approach and a high degree of ownership.